I'm honestly getting pretty fed up with how slow my insurance company is handling things after the recent storms. I mean, I pay my premiums on time every month, but now that I actually need them, it's like pulling teeth to get a straight answer. Adjuster keeps rescheduling, paperwork is piling up, and meanwhile my roof is still leaking. Is this just my bad luck or are others dealing with the same runaround?
"Adjuster keeps rescheduling, paperwork is piling up, and meanwhile my roof is still leaking."
Had a similar issue last year after a hailstorm—felt like forever to get things moving. But honestly, once the adjuster finally showed up, things sped up pretty quick. Maybe they're just overwhelmed right now?
Had a similar experience when our basement flooded a couple years back. Adjuster kept pushing dates around, and meanwhile, mold was starting to throw a house party down there... Honestly, I get they're busy after big storms, but it's not exactly comforting when your home is turning into a waterpark. Keep calling and documenting everything—it helps speed things up once they finally decide to show. Good luck dealing with it, insurance can be such a headache sometimes.
Had something similar happen after a nasty hailstorm last spring. Adjuster kept rescheduling, and meanwhile, my roof was basically Swiss cheese. I get they're swamped, but honestly, isn't this exactly what we pay them for? Someone once told me that insurance companies sometimes drag their feet hoping you'll get frustrated and just handle repairs yourself. Not sure if that's true or just cynical talk, but it made me wonder... Anyway, what finally worked for me was politely but firmly mentioning I'd be contacting the state insurance commissioner if things didn't move along. Suddenly, appointments opened up. Might be worth a shot if you're still stuck waiting around.
Suddenly, appointments opened up.
I've heard similar stories from neighbors after storms around here. Seems pretty common, unfortunately. My dad had a tree fall on his garage last year, and he went through weeks of back-and-forth with the insurance company. Adjuster kept canceling last minute, paperwork got lost, and it felt like they were just stalling. He eventually did what the previous poster mentioned—politely hinted at contacting the state insurance commissioner—and things sped up noticeably after that.
I don't think it's necessarily malicious, but insurance companies probably do prioritize cases based on urgency or pressure from customers. They're businesses, after all, and probably understaffed after big storms. Still, it's frustrating when you're paying premiums regularly and then have to jump through hoops when you actually need help. Hope you get it sorted soon.
