Notifications
Clear all

anyone else feel like AAA insurance isn't what it used to be?

587 Posts
526 Users
0 Reactions
7,625 Views
Posts: 4
(@lindat96)
New Member
Joined:

Honestly, half the time I feel like I need a decoder ring just to read my statement.

That’s exactly how it feels lately. I’ve been with AAA for years and the billing used to be straightforward—now it’s like they’re inventing new line items just to see if anyone notices. The “processing fee” thing happened to me too, and when I pressed for details, all I got was a generic script about “administrative costs.” It’s not just annoying, it makes me question what else is getting slipped in under the radar. At this point, I’m double-checking every charge because trust is wearing thin.


Reply
jtaylor24
Posts: 9
(@jtaylor24)
Active Member
Joined:

now it’s like they’re inventing new line items just to see if anyone notices

Last month I spotted a “luxury vehicle surcharge” on my bill. My car’s barely fancier than a toaster with leather seats. When I called, they acted like it was totally normal. At this rate, I’m half-expecting a “breathing air fee” next time.


Reply
Posts: 6
(@mhernandez72)
Active Member
Joined:

Yeah, I’ve noticed those weird charges creeping in too. Last renewal, there was a “policy processing fee” that I swear wasn’t there before. My car’s a decade old and about as luxurious as a folding chair, so I don’t get where they’re coming from with these surcharges. It’s like they’re just hoping we won’t question it. Makes me wonder if it’s time to start shopping around again...


Reply
Posts: 15
(@ryanactivist)
Active Member
Joined:

My car’s a decade old and about as luxurious as a folding chair, so I don’t get where they’re coming from with these surcharges.

- Can totally relate to the “folding chair” vibe. It’s wild how those random fees just sneak up.
- Seen “policy processing” or “admin” charges get tacked on lately—sometimes it’s legit, sometimes it feels like they’re just testing if we’re paying attention.
- Honestly, half the time those fees can be waived if you call and ask (not always, but worth a shot).
- I’ve worked with companies who swear these are for “improved systems,” but… my renewal process still feels like 2008 dial-up.
- Not saying jump ship right away, but yeah, I’d at least peek around. Loyalty’s cool, but not if you’re paying for the privilege.


Reply
pets_carol
Posts: 10
(@pets_carol)
Active Member
Joined:

Not sure I’d write off loyalty just yet. I get the frustration—my ‘97 sedan isn’t exactly a showpiece, and those admin fees do sting. But, in my experience, AAA’s roadside coverage has actually saved me more than the extra charges cost, especially with older cars. I’ve tried shopping around, but some of the budget insurers cut corners elsewhere, like towing limits or claim hassles. Guess it’s a trade-off... depends what matters most to you.


Reply
Page 108 / 118
Share:
Scroll to Top