Yeah, I hear you—apps are great until you’re stranded on a dirt road with no signal and a confused chatbot. I stick with the local folks too, even if it’s a gamble. At least they know what antelope season means for your bumper.
I totally get that—there’s something about the local shops that feels safer, even if the rates are a bit higher. The last time I hit a deer (not my proudest moment), the agent actually called to check in. Ever had one of the big companies do that, or am I just lucky?
The last time I hit a deer (not my proudest moment), the agent actually called to check in. Ever had one of the big companies do that, or am I just lucky?
Honestly, I’ve only ever dealt with the big guys—never got a call after a claim, just emails and the usual paperwork. I get the appeal of local shops, but I always wonder if that “personal touch” is worth paying more every month. Maybe I’m just cynical, but I figure as long as they pay out when it matters, I’m good. That said, hearing about your agent actually checking in does make me rethink it a bit... maybe there’s something to be said for the small-town approach after all.