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finally found an insurance company in CA that doesn't drive me nuts

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ryan_inferno
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(@ryan_inferno)
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- Interesting point about older cars and premiums, but honestly, my experience has been a bit different.
- I've driven older models for years (currently rocking a 2002 Honda Civic), and I've found insurers tend to care less about repair costs and more about liability risks.
- Maybe it's just me, but whenever I've switched providers, the coverage quality itself hasn't changed dramaticallyβ€”it's usually the customer service or claims process that varies.
- For instance, my last insurer was great on paper, but when I had a minor fender-bender, their claims process was a nightmare... endless phone calls, paperwork delays, you name it.
- Switched to another provider (also in CA), and while the premium wasn't drastically lower, the claims handling was way smoother. Coverage details were almost identical though.
- Makes me wonder if the real difference between insurers isn't so much coverage quality but how they handle things when something actually happens.
- Also curious if anyone else has noticed that some companies seem to penalize older cars less for minor cosmetic damage? My current insurer barely blinked at a dented bumper, while the previous one acted like it was a huge deal.
- Anyway, glad you found a company that's not driving you nutsβ€”sometimes that's half the battle right there.

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beekeeper302033
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Interesting take, but I'm wondering if the experience changes much when you're dealing with higher-end cars? I've got a newer luxury model, and insurers seem hyper-sensitive about even minor cosmetic stuffβ€”like a tiny scratch suddenly becomes a major ordeal. Maybe they're assuming repairs will always be pricey? Curious if anyone else with pricier rides has noticed insurers being extra picky about minor claims...

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Posts: 6
(@geo487)
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I've definitely seen this happen with luxury or high-end vehicles. A few reasons insurers get extra picky about minor claims:

- Luxury cars usually have specialized paint finishes or custom parts, which makes even minor cosmetic repairs surprisingly pricey. A tiny scratch on a high-end model can cost way more than you'd expect, especially if the repair requires specialized skills or matching rare colors.

- Insurers often assume (sometimes unfairly) that owners of pricier vehicles will insist on dealership-level repairs or OEM parts, which adds to their cautious approach.

- Also, insurers factor in resale value heavily. Even minor cosmetic damage can affect a luxury car's resale price significantly more than it would for an average vehicle, so they're extra sensitive about accurately assessing even small stuff.

One suggestion: If minor claims are becoming a headache, you might consider bumping up your deductible slightly. It can help lower premiums and discourage the insurer from sweating the small stuff as much. Just make sure it's an amount you're comfortable paying out-of-pocket if something bigger happens...

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architecture_tyler
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(@architecture_tyler)
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Good points, but honestly, raising the deductible was the best move I made. Went from $500 to $1k... premiums dropped noticeably, and now I'm less tempted to claim every little parking lot scrape. Worth considering if you're budget-conscious like me.

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blaze_anderson
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(@blaze_anderson)
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Did the same thing a couple years backβ€”went from $250 to $1k deductible. At first, I was nervous about it, thinking I'd regret it if something happened. But honestly, it's been great. Premiums dropped enough that I could stash away the difference each month into savings. Had one minor fender-bender since then, and paying out-of-pocket wasn't fun, but still cheaper overall than higher premiums every month. Definitely makes you think twice before filing those tiny claims...

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