Yeah, totally get what you're sayingβAAA response times can be pretty hit-or-miss depending on where you are and when you call. A few things I've noticed from experience:
- Rural or isolated areas almost always mean longer waits. Just fewer trucks available, unfortunately.
- Peak times (like holidays or bad weather) can stretch wait times even more. Had a client once stuck for nearly four hours during a snowstorm...not fun.
- On the bright side, AAA usually vets their roadside assistance providers pretty well. Most of the drivers I've dealt with have been friendly and genuinely helpful, just like your experience.
One tip I'd suggest is downloading their app if you haven't already. It gives you real-time updates on your driver's location and ETA, which can ease some anxiety when you're stuck waiting. And yeah, definitely beats waking up family members at odd hours...been there myself, haha.
I've had mostly decent experiences with AAA, but honestly, the app hasn't always been as helpful for me. A few things I've noticed:
- Real-time tracking is great...when it actually works. Had a flat tire last month and the app kept showing my driver stuck at the same intersection for like 40 minutes. Started wondering if he needed roadside assistance himself, lol.
- Agree that rural areas are tough, but even in suburban spots I've had weirdly long waits during totally normal times. Called once on a random Tuesday afternoon and still waited nearly two hoursβno clue why.
- Drivers have been cool overall, but there was one who legit asked ME if I had jumper cables because he'd forgotten his. I mean, isn't that kinda their thing?
AAA's still worth it overall, especially compared to waking up your grumpy uncle at 2 AM (been there too), but it's definitely not flawless. Maybe my expectations were just too high as a newbie insurance buyer...or maybe I'm just unlucky.
Totally get where you're coming fromβAAA's saved my classic Mustang more than once, but yeah, the app can be glitchy. Had a similar tracking issue last summer...driver showed up fine, but the app still had him miles away. Guess tech isn't always reliable, huh?
Yeah, I've noticed the app can lag behind reality sometimes. Do you think that's more of an app-specific issue or something broader with AAA's tech infrastructure? Curious if other insurance apps have similar tracking glitches...
"Curious if other insurance apps have similar tracking glitches..."
I've seen similar delays with my State Farm app, especially after a claim or policy update. Might be a broader issue with insurance tech in general... wouldn't rely solely on the app for real-time accuracy, personally.