I recently had to deal with an insurance claim denial, and honestly, the whole appeal process has been a bit of a nightmare. I mean, I get it—insurance companies aren't exactly known for being speedy—but this feels like it's dragging on way longer than it should.
Basically, I submitted my appeal paperwork about two months ago after they denied coverage for a medical procedure. At first, they said it'd take around 30 days to review everything and get back to me. Well, here we are at almost double that time, and every time I call, it's the same old "we're still reviewing your case" line. Um, okay... but how long does it really take to look over some documents?
The frustrating part is that the procedure was recommended by my doctor and seemed pretty straightforward. I even included extra documentation from my physician explaining why it was medically necessary. But nope, still waiting.
I'm starting to wonder if this is just standard practice—like maybe they're hoping I'll just give up or something? Or maybe I'm just unlucky and got stuck in some bureaucratic black hole. Either way, it's super frustrating because now I'm stuck in limbo, not knowing if I'll have to pay out-of-pocket or if they'll eventually come through.
Has anyone else dealt with this kind of delay when appealing a denied claim? Curious if this is typical or if I'm just having particularly bad luck here...