I switched agents within State Farm a couple years back, and honestly, it was pretty painless. My first agent was nice enough, but when I had a minor fender bender, I felt like I was chasing him down for updates. A friend recommended another agent across town who was known for being super responsive, so I figured I'd give it a shot.
The actual switch was just a quick phone call to the new agent's office—they handled everything from there. Didn't have to redo paperwork or anything complicated. And the difference afterward was night and day. The new agent actually reached out proactively after a storm to check if we had damage, which was a nice surprise.
So yeah, I'd say if you're not feeling confident about your current agent, switching within the same company can definitely be worth it. Have you talked to anyone locally who might recommend a specific agent? That might help narrow things down...
"switching within the same company can definitely be worth it."
Totally agree with this. Had a similar experience myself—switching agents within the same insurer made a huge difference. Good agents really do make or break the experience, regardless of the company. Glad it worked out for you!
"Good agents really do make or break the experience, regardless of the company."
Yeah, that's been my experience too. Had a pretty meh agent once and it made claims feel like pulling teeth... switched to someone else in the same office and suddenly things got way smoother. Glad you found someone decent!
Totally agree with this. A few years back, I had a minor fender bender with my Audi—nothing major, but still stressful. My first agent was super dismissive, barely returned calls, and made the whole claims process drag on forever. Switched to another agent recommended by a friend, and suddenly it felt like I had someone genuinely in my corner. Made all the difference. So yeah...
"Good agents really do make or break the experience, regardless of the company."
Couldn’t have said it better myself.
