Stuck Between State Farm and Farm Bureau—Which One's Better?

I had Farm Bureau for a couple years and honestly, your brother-in-law's experience sounds pretty familiar. Had a minor accident (someone backed into me in a parking lot), and it felt like pulling teeth just to get clear answers. State Farm might cost a bit more, but from what I've heard—and your windshield story backs this up—they seem way more reliable when things actually go wrong. I'd rather pay a little extra for peace of mind than save a few bucks and stress out later...