Honestly, I get where you’re coming from. Faxing feels like something out of the 90s, but it’s still hanging on, weirdly enough. A lot of insurance companies are stuck with old systems and security rules that just haven’t kept up with how people actually send stuff now. It’s not always about being behind the times, sometimes it’s just about legal proof or compliance headaches. Still, asking for a fax in 2024? Kinda ridiculous. There’s gotta be a better way, but change moves like molasses in this industry...
Honestly, I get that faxing seems ancient, but I don’t think it’s all about compliance. Feels more like laziness or not wanting to spend money updating their tech. If banks can do secure uploads, insurance companies have no excuse. It’s just annoying hoops for no reason.
Feels more like laziness or not wanting to spend money updating their tech.
Yeah, I kinda get that vibe too. Last year, I had to fax my grades in for the “good student” discount and it felt like I was time traveling. I literally had to go to a FedEx store because who even owns a fax machine anymore? Meanwhile, my bank lets me upload docs from my phone. It’s just weird what gets prioritized for upgrades and what doesn’t. Maybe they think if it’s harder, fewer people will bother?
I literally had to go to a FedEx store because who even owns a fax machine anymore?
Not sure it’s just about saving money or being lazy, honestly. Insurance companies deal with a ton of sensitive info, so maybe they stick with faxing because it’s harder to hack than email or uploads.
- Fax is old-school, but it’s still considered secure by a lot of big firms (banks, hospitals, etc).
- Upgrading tech means retraining staff, rewriting compliance rules, and that’s tricky in finance.
I get it’s annoying. I had to dig up a fax for a car warranty once and couldn’t believe it. Still, sometimes these old methods are there for legal reasons more than convenience.
Insurance companies deal with a ton of sensitive info, so maybe they stick with faxing because it’s harder to hack than email or uploads.
I just tried to get my student discount and they wanted my transcript “faxed directly from the registrar.” I had to Google what a fax even was. Ended up standing in the campus mailroom, feeling like I’d time-traveled to 1998. I get the security thing, but man, there’s gotta be a better way. At least I got a story out of it... and maybe a discount if the fax actually went through.
