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What happens if your rideshare app is between trips and you get into an accident?

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sgarcia16
Posts: 12
(@sgarcia16)
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Honestly, I had a different experience. When I was “between trips,” my rideshare insurance actually kicked in first, but only for liability, not my own car damage. My personal insurance didn’t even want to touch it once they saw I was logged into the app.

both tried to point fingers at each other for a bit before finally agreeing to split coverage

That’s wild—mine just flat-out said no coverage for collision if I was online. Guess it really depends on your personal policy and the rideshare company. The gray area’s a mess, but I haven’t heard of a total denial unless someone lied about being logged in.


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dthomas18
Posts: 1
(@dthomas18)
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Honestly, I’ve seen some policies that are even stricter—like, if you’re logged into the app at all, your personal insurance acts like you just turned invisible. Liability only from the rideshare side, and zero for your own car unless you’ve got a special add-on. Ever try explaining “period 1” to a claims adjuster? It’s like speaking Klingon. Anyone else ever get stuck in that weird limbo where neither side wants to pay for your bumper?


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mobile_gandalf
Posts: 7
(@mobile_gandalf)
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Yeah, that “period 1” gray area is a nightmare. I had a fender bender while just waiting for a ping and both my regular insurance and the rideshare company kept pointing fingers. Ended up paying out of pocket for a cracked headlight. It’s wild how fast coverage disappears the second you log in.


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