"Curious though, has anyone noticed if Progressive's app speeds things up more than other insurers' apps, or is it pretty much the same across the board?"
Honestly, I haven't noticed a huge difference. Progressive's app is decent enough, but when I had Geico it felt about the same. Maybe it depends more on your adjuster than the app itself...?
"Maybe it depends more on your adjuster than the app itself...?"
Haha, honestly this hits the nail on the head. I've used Progressive's app and State Farm's, and they're both pretty similar—nothing groundbreaking. The real "hack" I've found is just being super proactive with your adjuster. Quick texts, friendly reminders... basically, politely bugging them until things move along. Apps are nice, but nothing beats a human who wants to clear their inbox before Friday afternoon rolls around.
Yeah, I've noticed that too. Had a claim last summer after a fender-bender on my cross-country trip, and honestly, the app was pretty meh. But my adjuster was surprisingly helpful once I called directly... guess it really is luck of the draw.
Had a similar experience last year—app was glitchy, but calling directly got things moving quicker. Makes me wonder, is relying on apps for insurance claims really worth the convenience if they're hit-or-miss?
Had pretty much the same thing happen to me a couple months ago. My take:
- Apps are handy for quick status checks or uploading photos, but when something goes sideways, you're better off talking to a real person.
- Insurance claims can get messy fast, and glitches just add another layer of frustration.
- I get the convenience argument, but for something as critical as claims, reliability beats convenience every time.
- Maybe they'll iron out the bugs eventually, but until then, I'm sticking to direct calls for anything important.
Anyway, glad calling worked out quicker for you too—nothing worse than being stuck in app limbo when you're already dealing with car trouble.
