Calling might take longer upfront, but at least you know you’re talking to a real person.
That’s been my experience too, though I’ll admit I keep hoping the app will magically work one of these days. I once spent 20 minutes arguing with it about my location—felt like I was negotiating with a stubborn GPS. Honestly, the phone call is old school, but at least you don’t get ghosted by technology. Maybe one day the app will catch up, but for now, I’m with you—give me a human on the line any day.
I once spent 20 minutes arguing with it about my location—felt like I was negotiating with a stubborn GPS. Honestly, the phone call is old school, but at least you don’t get ghosted by technology.
I get what you mean about “give me a human on the line any day,” but I’ve actually had better luck with the app when I’m somewhere with spotty cell service. Here’s my workaround: open the app, let it find your location, then double-check the pin before submitting. If it’s wrong, drag it to where you actually are. Not perfect, but it’s saved me from repeating directions over and over on a call. Maybe not everyone’s cup of tea, but worth a shot if you’re tired of being put on hold.
Dragging the pin is a decent workaround, but I’ve still had the app drop my location in the middle of nowhere more than once. Maybe it’s just my luck, but I find myself double-checking with Google Maps before I trust it. Honestly, I’d rather deal with a five-minute hold than risk a tow truck showing up two miles away. Still, if you’re out in the sticks with no bars, I get why the app’s tempting. Just wish they’d make it a bit more reliable.
Yeah, I’ve had the pin drop me in a random field before too. What I do now is open Google Maps, long-press my actual spot, then copy those coordinates into the roadside app. Takes an extra minute but it’s saved me from wild goose chases. Not perfect, but better than waiting forever or having to explain directions over the phone...
That’s actually a smart workaround. I’ve run into the same issue with the pin dropping me somewhere totally off—once it put me on the wrong side of a highway, which was a mess to sort out. Using the actual GPS coordinates from Google Maps definitely seems more precise than relying on the app’s default location. I’ve noticed sometimes even when I’m parked right by a landmark, the roadside app still gets confused, especially in rural areas or big parking lots.
One thing I’d add: double-checking that you’re not copying the “plus code” instead of the latitude/longitude can help too. The apps don’t always recognize those. Also, if you’re in a spot with weak signal, it might take a few tries for Maps to lock onto your real location. It’s not perfect, but it beats trying to describe your surroundings to someone who’s never been there...
