You’re not wrong—insurance is one of those industries that clings to old processes, partly because of state regulations and partly just inertia. Faxing feels ancient, but it does create a clear paper trail, which matters if there’s ever a dispute. Still, it’s wild that uploading a PDF isn’t standard yet. I’ve seen some companies slowly roll out e-signature options, but it’s definitely not universal. Props for navigating the fax machine maze... not everyone would bother.
I hear you on the fax thing—it’s almost comical that we’re still using it in 2024. When I switched from Progressive, I actually tried to scan and email the cancellation form first, but they insisted on a fax or snail mail. Here’s what worked for me: I used one of those free online fax services (just uploaded my PDF and sent it straight from my phone). Took maybe five minutes, and I got a confirmation email. Not perfect, but at least I didn’t have to hunt down an actual fax machine... which feels like something out of a museum at this point.
Faxing in 2024 feels like being told to send a telegram or something. I tried to cancel my policy last month and literally had to Google “how to send a fax without a fax machine”—I thought those things only existed in old movies. Ended up using FaxZero, which actually worked, but the whole process made me wonder if insurance companies are secretly time travelers stuck in the ‘90s. There’s gotta be a better way, right?
Faxing anything these days just feels bizarre, right? Last year, I had to send some documents to my roadside assistance company (couldn't just email, of course), and I remember thinking, “Is this a scavenger hunt or customer service?” Ended up using an app called Genius Fax from the parking lot of a Cracker Barrel on a road trip. I was half-convinced it wouldn’t work, but somehow it did.
It’s wild how some companies are all about digital everything, and others act like we’re still using dial-up. Does anyone actually own a physical fax machine anymore, or is it just businesses clinging to old tech? I wonder if it's a legal thing or just inertia. Either way, there’s gotta be a smoother way—why not just use secure e-signatures or encrypted email? Makes me appreciate when a company lets you handle things with a quick call or online form.
Totally get where you’re coming from. It’s wild how faxing is still a thing—feels like something out of a history book. I had to fax my proof of insurance to the DMV last semester, and I ended up using one of those online fax sites too. Half the time I wonder if it’s just because some companies don’t want to update their systems, or maybe there’s some legal rule about “original signatures” that keeps fax machines alive. Either way, props for figuring it out on the road. It’s always a relief when tech actually works in those weird situations.
