I had something similar happen a couple years back when my daughter broke her wrist. We got a bill for anesthesia twice—once from the hospital and once from the anesthesiologist's office directly. At first glance, I assumed it was just two separate charges for different things, but after digging into it, turned out it was the exact same service billed twice by mistake. Took several phone calls and a bunch of emails to finally get someone to acknowledge the error and remove the duplicate charge.
Honestly, it's frustrating how often these mistakes seem to happen. Makes you wonder how many people just pay without questioning because they don't have the time or energy to deal with it. I agree completely about keeping detailed notes—every call, every person's name, dates, times, reference numbers...it all helps tremendously if things escalate later on. I even started recording my calls (after letting them know, obviously), just to have an extra layer of proof if needed.
The good news is, once you point out the error clearly and persistently enough, they usually do fix it eventually. But man, it shouldn't have to be this complicated or stressful just to get accurate billing. Hang in there—you're definitely not alone in this mess.
Had a similar headache when I got rear-ended a while back. Hospital billed me twice for the same X-ray. Took forever to sort out, but persistence paid off eventually. Good on you for sticking with it—it's exhausting, but worth it in the end.
"Hospital billed me twice for the same X-ray. Took forever to sort out, but persistence paid off eventually."
Glad you finally got that sorted—insurance and hospital billing can be a maze. Had something similar happen myself after a minor fender-bender last year. The hospital charged me for an MRI I never even had... took weeks of calls, emails, and paperwork to convince them otherwise. At one point, I joked with the billing rep that if I'd known I'd be paying for it anyway, I might as well have gotten the MRI just for fun. She didn't laugh.
But seriously, keeping detailed records and notes of every conversation saved me big-time. It's tedious, sure, but having dates, names, and reference numbers handy made all the difference when things got messy. Glad you stuck with it too—these things are exhausting but definitely worth the hassle in the long run.