Dealing with car insurance headaches in MA - any tips?

Totally agree - standing your ground at the counter makes a difference. I’ve noticed in MA, though, the insurance part can be even trickier than the car itself. Sometimes they try to upsell you on coverage you don’t need, especially if your own policy or credit card already covers rentals. Ever had them push back when you decline their insurance? Curious if anyone’s actually had to use their personal policy for a claim with a rental in MA... seems like a paperwork nightmare.

Curious if anyone’s actually had to use their personal policy for a claim with a rental in MA... seems like a paperwork nightmare.

Had to do it once after a fender bender in Worcester. My own insurance covered it, but man, the paperwork felt endless. The rental place acted like I was robbing them when I declined their coverage. Pro tip: bring snacks - you’ll be there a while.

I hear you on the paperwork - had a similar experience in Springfield last year. My insurer handled it, but the back-and-forth with the rental company was just exhausting. They really push that extra coverage hard, don’t they? I’ve always wondered if anyone’s had luck speeding up the process by going through their credit card insurance instead... has that actually worked for anyone?

They really push that extra coverage hard, don’t they?

Tell me about it - those rental folks could sell sand in the desert. Tried the credit card route once, but honestly, it felt like trading one paperwork headache for another. At least my classic’s insurance just wants photos and a handshake...

Yeah, the upsell is relentless. Honestly, half the time those “extra” coverages overlap with what you already have. Out of curiosity, have you ever had to file a claim through your credit card? I’ve seen that process get messy fast.