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just saw a story about a guy in Kansas whose car got totaled by hail, and turns out his insurance didn't cover it.

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buddywoodworker
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(@buddywoodworker)
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Full Coverage Is Basically a Marketing Term

Why can’t they just call it “partial coverage unless you pay more”? Feels like half the job is explaining what *isn’t* included.

That’s exactly it. “Full coverage” is basically a marketing term at this point. I don’t get why agents or companies keep using it when it just leads to confusion and angry customers. If you have to explain what’s *not* covered every time, maybe the label’s the problem.

I’ve always wondered—how many people actually know the difference between collision and comprehensive? Or even what liability really means? Most folks I talk to just want to know, “Am I covered if X happens?” and the answer is usually, “Well, depends on what you paid for.” It’s not like anyone reads those 20-page policy docs for fun.

Had a neighbor who thought he was set because he had “full coverage” on his truck. Then some punk keyed his doors and slashed his tires. Turns out, vandalism wasn’t covered because he’d dropped comprehensive to save money. He was furious, but honestly, did he ever ask what was actually included? Doubt it.

Why can’t insurance companies just list out: “Here’s what you get. Here’s what you don’t.” No jargon, no fine print. Just bullet points. Wouldn’t that save everyone a headache?

And yeah, declarations pages are a nightmare. Even when you try to read them, half of it is legalese that doesn’t mean much unless you’re an attorney or an adjuster. Why not just say: “If hail hits your car and you don’t have comprehensive, you’re out of luck”? Seems simple enough.

I get wanting to save money on premiums—who doesn’t? But if you live somewhere with crazy weather (Kansas, Texas, whatever), skipping comprehensive is basically gambling with your car. Is saving $10 a month really worth risking thousands in repairs? That’s the question I always ask myself before dropping anything from my policy.

Honestly, I think most people would rather pay a little more upfront than get blindsided later... if they actually understood what they were buying in the first place.


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meganw67
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(@meganw67)
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Honestly, I’ve always found the whole “full coverage” thing confusing too. When I first got my car, I just picked what the agent suggested and hoped for the best. Looking back, I probably should’ve asked more questions. Has anyone actually tried to break down their own policy line by line? I tried once and gave up halfway through—felt like reading a foreign language. Wonder if there’s a simple checklist somewhere that actually helps regular folks figure out what they’re missing...


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(@books_linda)
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I tried once and gave up halfway through—felt like reading a foreign language.

That’s exactly how I felt when I tried to decipher my policy after a minor fender bender last year. I thought “full coverage” meant everything was handled, but turns out I was missing roadside assistance and rental reimbursement. It’s wild how much is buried in the fine print. I ended up making a spreadsheet just to keep track of what I actually had vs. what I thought I had... not fun, but at least now I know where the gaps are. Wouldn’t hurt if insurers made this stuff clearer for people who aren’t experts.


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(@patriciat54)
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Honestly, I get the frustration, but I kinda think some of the responsibility falls on us too. I used to just trust whatever the agent told me, but after a buddy’s RV got wrecked and insurance didn’t pay out (turns out “comprehensive” didn’t mean what he thought), I started digging into my own policy. It’s a pain, yeah, but I’d rather slog through the jargon than get blindsided later. Still, you’d think they could at least use plain English for half this stuff...


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(@dukegamer988)
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I’ve seen folks get tripped up by the word “comprehensive” more times than I can count—like, it sounds like it covers everything but there’s always fine print. Had a neighbor who thought flood damage was included, but nope. Ever run into any other terms that threw you off?


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