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Dealing with vandalism: how to get your insurance claim sorted smoothly

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Posts: 16
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(@productivity_gandalf)
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Had my car keyed pretty badly last weekend, and I just went through the whole insurance claim thing. First, I took a bunch of clear photos from different angles (trust me, more is better). Then I filed a police report onlineβ€”easy enough. After that, called my insurance and sent them the pics and police report number. They sent an adjuster out a couple days later. Whole thing took about a week to get approved.

Anyone got tips to speed things up or make it less of a headache next time?


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Posts: 16
(@pumpkin_joker)
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"First, I took a bunch of clear photos from different angles (trust me, more is better)."

Definitely agree about the photosβ€”makes our job way easier. Had my own car vandalized last year, and having clear pics and a detailed police report handy saved me days of back-and-forth with the insurer.


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Posts: 17
(@nalaquantum543)
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Had a similar experience a couple years backβ€”someone keyed my car pretty badly overnight. Took a few quick snaps, but now I'm wondering if more detailed photos would've sped things up? Also curious, did your insurer ask for specific angles or close-ups of the damage, or was it more about overall clarity? Seems like every company handles these things differently...


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Posts: 18
(@language_kathy)
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"Seems like every company handles these things differently..."

Yeah, you're spot on there. From my experience, insurers mostly care about clarity and overall contextβ€”clear shots showing the extent and location of damage usually suffice. But honestly, detailed close-ups can help speed things along, especially if there's any dispute about severity or repair costs. I'd say always err on the side of more photos rather than fewer... saves you from potential back-and-forth later.


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Posts: 16
Topic starter
(@productivity_gandalf)
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Yeah, totally agree about the photos. When my Audi got keyed, insurance was pretty picky about the angles and lighting. Ended up retaking some shots to avoid delays... lesson learned, I guess.


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