I've noticed insurers tend to rely heavily on customers just accepting hikes without question. Last year, my renewal jumped about 12% out of nowhere. When I called, the rep initially gave me the standard "market adjustments" line, but after a bit more prodding they admitted it was partly due to an increase in claims in my zip code.
I did exactly what you suggested—spent maybe half an hour comparing online—and found two quotes significantly lower than my renewal offer. Funny enough, when I called back and mentioned these competitors, suddenly there was "room for adjustment" and they offered a loyalty discount out of thin air. It wasn't huge, but enough to keep me from switching.
The thing is, it's not always worth staying even with that discount if they're just going to try the same trick next year... I've learned it's best to stay alert and regularly check your options. Loyalty discounts sound nice, but insurers aren't charities—they'll only reward loyalty if it suits their bottom line.
Had a similar experience myself, but honestly, sometimes sticking around pays off. A couple years back I switched insurers to save a bit, only to find out later their customer service was awful when I actually needed them... Cheaper isn't always better, especially with insurance.
Totally agree that cheaper isn't always better, especially with insurance. I've been tempted by low quotes before too, but after hearing stories from friends who got burned, I usually pause and reconsider. Honestly, customer service is one of those things you don't appreciate until you're stuck on the side of the road in the rain at 11pm... I'd rather pay a bit extra for peace of mind than save a few bucks and risk a nightmare when things go wrong.
Had a client once who switched to a cheaper provider—seemed great until he had a minor accident. Took him days just to get someone on the phone, let alone sort out repairs. Makes me wonder, how do you all balance cost vs. reliability when renewal hikes hit?
I've been there—tempted by those sweet low premiums, but learned the hard way that cheap isn't always cheerful. Now I stick with mid-range providers; decent price, decent service. I'd rather skip a few coffees a month than deal with insurance headaches again...
