"Plus, apps crashing at the worst possible moment is practically a universal law at this point..."
Haha, seriously—isn't that always the way? But speaking of AAA, has anyone else noticed their roadside assistance response times getting longer lately? I had a flat tire last month, and it took them nearly two hours to show up. Maybe it's just my luck, but it feels like their service isn't as reliable as it used to be. Anyone found a better alternative, or is AAA still the best bet despite these hiccups?
Yeah, I've noticed that too lately. Had a client last week stuck on the highway—AAA took almost three hours to get there. Seems like they're understaffed or something... Still, haven't found another service that's consistently better yet.
I've had similar experiences lately, though maybe not quite as extreme as three hours. Last month, I had a flat tire on my way home from work—nothing major, just needed a quick swap to the spare. AAA quoted me about 45 minutes, but it ended up being closer to an hour and a half. Not terrible, but definitely longer than what I've experienced in the past.
It got me thinking... could it be related to location or time of day? My incident happened around rush hour, and I was on a pretty busy stretch of road. Maybe they're prioritizing calls differently now, or perhaps certain areas are just more understaffed than others?
Also, I've noticed their app isn't always accurate with ETAs lately. It used to be pretty spot-on, but recently it's been off by quite a bit. Has anyone else noticed discrepancies between the app's estimated arrival times and reality?
I did some digging around online afterward, and it seems like other roadside assistance services have mixed reviews too. Some people swear by their insurance company's roadside assistance add-ons, while others say they're even slower than AAA. Makes me wonder if there's really a better alternative out there or if this is just the new normal.
Has anyone tried using their car manufacturer's roadside assistance service instead? Curious if those tend to be quicker or more reliable since they're directly tied to the brand...
"Has anyone tried using their car manufacturer's roadside assistance service instead? Curious if those tend to be quicker or more reliable since they're directly tied to the brand..."
I haven't personally used my manufacturer's roadside assistance yet, but I did look into it last year when renewing my warranty. From what I found, they're usually subcontracted out anyway—so the response time might not differ that much. But it could depend on your area. Might be worth comparing exact coverages and costs before making a switch...
I actually had to use my manufacturer's roadside assistance a couple months ago when my battery died unexpectedly. Honestly, the wait wasn't much different from AAA—maybe 40 minutes or so. Like you mentioned:
"they're usually subcontracted out anyway—so the response time might not differ that much."
Exactly my experience. The guy who showed up was from a local towing company, not directly from the dealership or anything. Reliability seemed fine, but nothing special compared to AAA. Guess it really depends on your location and luck of the draw...