Had the same issue with AAA's app last month after updating my policy—took forever to show the correct coverage. Honestly, I think most insurance apps are just flashy marketing tools... better off calling directly if you need accurate info quickly.
Yeah, I noticed something similar after renewing with AAA this year. The app took days to update my policy details... kinda frustrating when you're relying on it. But honestly, I think you're right—most insurance apps seem more about branding than practicality. Calling directly usually clears things up quicker anyway. Glad it's not just me dealing with this stuff!
"most insurance apps seem more about branding than practicality."
Yeah, that's pretty spot-on. I've noticed the same thing with a few different insurance apps—not just AAA. I remember last year, I switched my auto policy and the app kept showing my old coverage for almost a week. I was kinda worried I'd get pulled over and have to explain why my digital ID didn't match my actual policy. Ended up printing out the physical card just to be safe, which felt super old-school, haha.
But honestly, I wonder if it's less about branding and more about these companies just not prioritizing app functionality? Like, maybe they assume most people still prefer calling or using the website directly. Either way, it's definitely frustrating when you're counting on the app to be accurate and timely. Glad I'm not alone in this experience though...
"Ended up printing out the physical card just to be safe, which felt super old-school, haha."
Haha, same here. I got pulled over last summer (totally my fault—speeding ticket number two for the year...), and my insurance app decided to crash right then and there. Luckily, I had the paper copy stashed in the glovebox. Makes me wonder if these companies even realize how stressful it is relying on glitchy apps when you're already a bit paranoid about your driving record...
Haha, been there myself. I still keep a printed copy tucked away in my glovebox—call me old-fashioned, but sometimes analog just works better. Plus, apps crashing at the worst possible moment is practically a universal law at this point...
