I had AAA for years and generally felt secure with them, but lately I've noticed a bit of a shift too. Last summer, I had a minor accident—nothing major, just a dented bumper—but the claims process wasn't as smooth as I'd remembered from past experiences. It wasn't terrible, but there were definitely more hoops to jump through and longer wait times on calls.
After that, I decided to shop around and ended up switching to a smaller regional insurer. So far, it's been great—lower premiums and surprisingly responsive customer service. Haven't had to file a claim yet though, so fingers crossed it'll hold up if something happens.
I agree with you that cheaper isn't always better, especially when it comes to insurance. It's really about finding that sweet spot between cost savings and reliability. AAA still has its strengths, but it's not the automatic choice it used to be for me.
"It's really about finding that sweet spot between cost savings and reliability."
Totally agree with this. I'm still with AAA (mostly out of laziness, tbh), but I've noticed the same thing lately—longer hold times, more paperwork...ugh. Glad you found something better! I'm tempted to shop around too, but as a student driver with my luck, I'll probably end up testing their claims process sooner rather than later 😂 Fingers crossed your new insurer stays solid!
I'm kind of in the same boat—still with AAA, but honestly starting to wonder if it's worth it anymore. Have you noticed if switching insurers actually saves enough money to justify the hassle? I'm curious if it's just AAA declining or if insurance companies in general are getting stingier lately. Anyway, props for making the leap...maybe I'll finally get motivated enough to at least check out some quotes. Hope your new company treats you well!
- Switched from AAA last year—honestly, savings weren't huge, but noticeable enough to justify the hassle.
- Seems like all insurers are tightening up lately, especially if you've got a few tickets or claims (speaking from experience here...).
- Curious though, has anyone found a company that's actually decent for high-risk drivers without charging an arm and a leg? Feels like unicorn hunting these days.
Yeah, I noticed AAA slipping a bit too lately. Switched about six months ago—didn't save a fortune, but enough to cover a couple tanks of gas each month, so worth it in my book. If you're high-risk, you might wanna check out smaller regional insurers or even credit unions. They're sometimes more flexible and willing to work with you on rates. Won't be dirt cheap, but definitely less painful than the big names...