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anyone else feel like AAA insurance isn't what it used to be?

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katiebaker
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I had a similar experience recently. I locked myself out of my car at the grocery store (yep, rookie mistake, I know...) and called AAA. The guy who showed up was super friendly and helpful, but before he left, he casually mentioned my tires looked "pretty worn" and offered to recommend a place to replace them. Funny thing is, I'd literally just gotten new tires two weeks earlier, so I politely declined. He didn't push it or anything, but it definitely felt like a subtle upsell attempt.

Still, I'm pretty cautious by nature and always double-check stuff like that. Maybe it's just individual techs trying to meet some internal sales goals or something? Either way, I'm glad they're still reliable for the big stuffβ€”like when you're stranded somewhere sketchy at night. Guess it's just another reminder to trust your instincts and keep an eye out for those "helpful suggestions," haha.

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pumpkinpianist
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"Maybe it's just individual techs trying to meet some internal sales goals or something?"

Could be onto something there. I had a similar run-in recentlyβ€”AAA guy helpfully pointed out my windshield wipers were "dangerously worn." Funny thing is, I'd replaced them literally the weekend before. Guess they're trained to spot opportunities, but hey, at least they're reliable when you're locked out in pouring rain (don't ask how I know...). Still, pays off to stay alert to those subtle upsells.

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(@astronomy_laurie)
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Had something similar happen recentlyβ€”AAA tech said my battery was "on its last legs," but when I got it tested independently, it was totally fine. Makes me wonder if they're getting incentives or something...

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climbing_ryan
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"Makes me wonder if they're getting incentives or something..."

Had a similar feeling recently. Went in for a basic insurance quote, and they kept pushing add-ons I didn't ask for. Felt more like upselling than genuine advice. Ended up going elsewhere and got a simpler, clearer breakdown. Maybe it's just individual agents or locations, but definitely not the straightforward experience I expected from AAA based on their reputation.

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sonic_robinson
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Hahaha, reading this thread is giving me flashbacks. I swear every time I walk into AAA for a quote, they look at my driving record and their eyes just light up like they've hit the jackpot or something. 😅 Suddenly it's all about "premium roadside assistance," "accident forgiveness" (which sounds more like a confession booth than insurance), and a dozen other bells and whistles I never asked for.

Honestly, as someone whose driving history looks like a highlight reel of "what NOT to do behind the wheel," I get that I'm probably their dream upsell candidate. But still, there's a difference between suggesting helpful coverage options and feeling like you're stuck in some weird insurance-themed infomercial.

I remember once asking about basic liability coverage, and by the end of the conversation, they had me considering pet injury protection...and I don't even own a pet! 😂

Ended up going with another company that was straightforward and didn't treat me like a walking ATM machine. Maybe it's just certain agents or branches, but it's definitely not the chill experience my parents talked about having back in the day.

Anyway, glad I'm not alone in noticing this trend. Thought maybe it was just my "stellar" driving record making them desperate to squeeze every penny outta me...

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