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anyone else feel like AAA insurance isn't what it used to be?

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aaronc64
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(@aaronc64)
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Couldn’t agree more about the gadgets—my jump starter and tire inflator have saved me more times than I care to admit. I used to think paying for AAA was just a smart backup, but lately, it feels like I’m paying for peace of mind that doesn’t always show up when I need it. Last winter, I waited almost two hours for a tow. By the time they arrived, I’d already figured out how to get my car started with a YouTube video and a borrowed wrench from a stranger. Not exactly the “hassle-free” experience I thought I was buying.

That said, I still keep the membership because, honestly, there are situations where DIY just isn’t an option—like if you’re stranded on the side of a highway at night or dealing with something more serious than a dead battery. But for the everyday stuff? Those little tools in the trunk are a game changer. Plus, you don’t have to explain to anyone how you managed to flatten your battery twice in one week (don’t ask).

I do wonder if part of the problem is just more people relying on roadside assistance these days. Cars are getting more complicated, and not everyone feels comfortable popping the hood anymore. Still, if the service can’t keep up with demand, it kind of defeats the purpose. Maybe it’s time they rethink their model or at least offer some kind of “express” option for basic fixes.

Anyway, I’m all for being prepared and cautious—having both AAA and a solid DIY kit seems like the safest bet right now. Just wish the “insurance” part felt a little more reliable these days.


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architecture_jon6314
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(@architecture_jon6314)
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I get what you’re saying about the peace of mind, but honestly, I’ve started to wonder if it’s worth the yearly cost.

“if the service can’t keep up with demand, it kind of defeats the purpose.”
That’s exactly it for me. I’ve had a couple of situations where I waited over an hour with kids in the car, and that just doesn’t cut it. Have you looked into what your regular car insurance offers for roadside? Mine actually covers basic stuff like towing and lockouts, and it’s included in my policy. Not sure it’s any faster, but at least I’m not paying twice. Maybe I’m missing something, but is AAA really that much better than what insurance or even some credit cards offer?


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marka68
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Honestly, I’m right there with you on the frustration. Last winter, my battery died in a grocery store parking lot with two cranky kids and a trunk full of melting ice cream. Called AAA, and it took almost two hours for someone to show up. By then, the kids were over it and so was I. That “peace of mind” starts to feel pretty thin when you’re stuck waiting that long.

I actually checked my insurance after that and realized they offer roadside too—never even noticed before because I just assumed AAA was the gold standard. Haven’t had to use the insurance one yet, but if it’s included, why pay extra? Maybe AAA used to be better, or maybe there’s just more demand now, but I’m not convinced it’s worth double-paying either.

It’s weird how these things sneak up on you... you get used to paying for something out of habit, then suddenly realize it might not be doing much for you anymore.


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(@timr65)
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Funny you mention the insurance roadside thing—I had almost the exact same realization last year. My car wouldn’t start after work, and I figured AAA would be faster than calling through my insurance. Ended up waiting an hour and a half anyway, which made me wonder what exactly I was paying extra for.

I actually did a side-by-side check of what both offer, and it’s not as clear-cut as I thought. Insurance roadside usually covers the basics (jump, tow, lockout), but sometimes there are limits on how far they’ll tow or how many times you can use it per year. AAA used to have better perks—like maps, travel discounts—but honestly, how often do we use those now?

Have you looked into whether your insurance puts a cap on the number of calls or distance for towing? That’s one thing that made me hesitate to drop AAA completely... But yeah, it’s wild how these habits stick until something goes wrong and you start questioning if you’re getting your money’s worth.


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Posts: 15
(@spirituality149)
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Honestly, I’ve had clients ask me the same thing—why pay for both when the service is basically the same? I ran into this myself last winter. My battery died in a grocery store parking lot, and I figured, “Hey, I’ll try my insurance’s roadside for once.” The wait was just as long as AAA, maybe even a bit longer. The kicker was, my policy only covered a five-mile tow, and anything over that was out-of-pocket. That’s the kind of fine print that gets people.

AAA used to be a no-brainer for the perks, but now? Most people don’t care about paper maps or hotel discounts. The only real advantage I see is if you need longer tows or multiple calls in a year—some insurance policies cap you at two or three. But if you rarely use it, it starts to feel like you’re just paying for peace of mind that doesn’t always deliver.

It’s wild how much these services overlap now. I tell people to check the details on their policy, because those caps and exclusions can sneak up on you.


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