- Totally get where you’re coming from. I’ve had similar issues, and it’s honestly made me super cautious about relying on AAA for anything urgent.
- I drive a pretty low car (not classic, just sporty), and the regular tow trucks just aren’t safe for it. Had to refuse a hookup once because the driver didn’t even have ramps. Felt awkward, but better than risking damage.
- I always double-check what dispatch says, but sometimes it feels like they’re just rushing through calls. Not sure if it’s understaffing or just bad communication.
- Writing down names and times is smart—I started doing that after a friend had their car scratched during a tow and couldn’t prove who was responsible.
- For the price, I guess it still beats some alternatives, but yeah... expectations are definitely higher when you’re paying for “peace of mind.”
- Maybe it’s just me being new to driving, but I wish there was a way to guarantee the right equipment shows up the first time. Feels like you have to be your own advocate every step of the way now.
Yeah, I’ve noticed the same thing with dispatch not always listening or sending the right truck. Had a claim last year where someone’s car got a nasty scrape from a tow driver who clearly didn’t have the right gear for a low vehicle. It’s wild how much you have to document now—photos, names, times—just to cover yourself. Feels like the “peace of mind” is more DIY these days, but honestly, I still keep it for the price. Just wish they’d match the right equipment without so much back-and-forth.
Yeah, I get what you mean. Last winter, our minivan broke down in a parking lot and the tow truck they sent couldn’t even get under it. Had to wait for a second truck, which was pretty frustrating with kids in the car. Still, for the yearly cost, I haven’t found anything better... just wish they’d streamline things a bit more.
Yeah, I’ve run into similar issues—last time I needed a jump, the guy showed up with a battery pack that barely had enough juice for a scooter, let alone my SUV. Still, for the peace of mind, I stick with them... but it’d be nice if they trained their folks a bit better.
the guy showed up with a battery pack that barely had enough juice for a scooter, let alone my SUV
That’s been my experience too—last winter, the tech’s equipment couldn’t handle my crossover. I actually started carrying my own jump starter after that. It’s frustrating, but I still keep the membership for the towing coverage. Just wish their training and gear were more consistent.
