I've handled claims similar to this before, and honestly, documentation really does make a difference. Had a client once who swore damage happened rec...

I've actually heard similar stories from a few clients lately. AAA used to be the gold standard for roadside assistance, but it does seem like their r...

Banks definitely have some odd criteria for flagging transactions. I've seen clients get flagged for everyday stuff like groceries or gas, yet big-tic...

This is a solid point. I've seen clients surprised by Geico's hikes after minor incidents. Progressive isn't perfect either, but they do seem more for...