I get the frustration, but honestly, I think a lot of the paperwork is there to protect both sides. If they made it too simple, people might miss key ...

- Totally get where you’re coming from. Local agents really do know the lay of the land, especially when it comes to stuff like “driving these hills.”...

USAA’s app is slick for the basics—file a claim, upload pics, check status. But once you hit anything outside the “standard” scenario, it kind of fall...

I totally get where you're coming from about insurance sometimes being faster—I've had that happen once or twice, too. But here's why I still lean tow...

- Yeah, the “grey area” thing is mostly insurance speak for “we don’t want to pay.” - From what I’ve dug up (and believe me, I read way too many pol...