Tell me about it. Had a client once whose '68 Mustang got rear-ended, and the insurer insisted a local chain shop was "qualified" to handle the repair...

Yeah, Geico can be hit or miss with claims speed. Had a client once whose claim dragged on so long he joked he'd have better luck waiting for the Mets...

Yeah, digital proof can be hit or miss depending on the officer. I had a client once who thought his insurance app screenshot would be enough when he ...

Been there, done that. Had a client once who updated their card online, thought everything was golden... until they got a cancellation notice. Ever tr...