That’s totally fair, but I’ve seen folks get caught off guard by the “small stuff” too. Had a client once who figured her low deductible was the safes...

That’s honestly smart. I’ve seen a few situations where folks got flustered because their phone died right as they were getting pulled over. One guy I...

Insurance Headaches For Risky Drivers In NC—Stick With Big Names Or Go Local? That “business use” gray area gets folks every time. I had a client who...

Been there myself—had a client once who upped his deductible to save a few bucks, then hit a deer two weeks later. Talk about bad timing... Defensive ...

That's a good point about customer service being unpredictable. Reminds me of a client I had once who switched to a military-focused insurer because t...

DIY is fine for smaller stuff, but honestly, bigger repairs can get dicey fast. Had a client once who did his own bumper fix—looked great on the surfa...

Yeah, discounts can be tricky like that. Had a similar thing happen with a friend—he figured his military discount was unbeatable, but after shopping ...

This right here is exactly why I usually recommend accident forgiveness to my clients. A few years back, one of my regulars—super cautious driver, nev...

I've noticed location can definitely play a role, even within Idaho. A client of mine had a DUI about four years back in Boise, and his rates did even...

Yeah, appeals can definitely drag out longer than you'd expect. Had a client once who was meticulous—had every single document neatly organized, color...