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How do they actually decide when a car is “totaled”?

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music_jon
Posts: 25
(@music_jon)
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I hear you on the paperwork headache, but honestly, I think it’s fair that insurance companies need stuff documented. If they just took everyone’s word for it after the fact, people would be “remembering” all sorts of expensive mods they never actually had. That’d drive up rates for everyone, even folks like me who just keep things simple.

I’ve been through the claims process once—my old Civic got rear-ended and the adjuster basically went down a checklist. They looked at what was on file, what receipts I had, and what was actually on the car. If I hadn’t told them about my aftermarket wheels ahead of time, those wouldn’t have been covered. It stung a bit because I’d put some money into those, but lesson learned.

As for how they decide if a car is totaled, it’s usually about the numbers. If repairs cost more than a certain percentage of what your car’s worth (sometimes 70-80%), they’ll call it a total loss. Doesn’t matter if you love your ride or just dropped cash on new parts—if it’s not documented and insured, it’s like it never happened in their eyes.

It’s annoying to have to call your agent every time you swap out a part or add something new, especially if you’re doing things on a budget and piecing upgrades together over time. But in the long run, being up front saves you way more grief than trying to argue after the fact. I’d rather spend ten minutes filling out a form than risk getting nothing back if my car gets wrecked.

Maybe not everyone agrees, but from where I’m sitting, it’s just part of being responsible—and protecting your wallet.


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Posts: 5
(@business_donna)
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You nailed it—documentation is a pain, but it’s the only way to make sure you’re actually covered. I’ve had to jump through those hoops with my ‘72 Chevelle after a fender bender. It’s tedious, but like you said, better than getting nothing for your hard work and money. The system isn’t perfect, but being thorough pays off.


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artist491785
Posts: 4
(@artist491785)
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Yeah, paperwork is the worst part—makes me wish my car could just heal itself like in the movies. I had to dig up receipts from three years ago when my Civic got rear-ended, and I swear the insurance lady was more interested in my glovebox organization than the actual damage. Still, you’re right, being a little obsessive with the details saved me from getting lowballed. The hoops are annoying, but skipping them just means more headaches later.


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luckyecho187
Posts: 12
(@luckyecho187)
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That glovebox thing cracks me up—why do they care so much about what random paperwork we’ve got stashed in there? I get it, though. When I had my old Accord in a fender bender, I thought, “Who actually keeps every oil change receipt?” Turns out, it actually helped my case, even if it felt like overkill. The whole process just feels like a test of patience and organization skills. Still, you’re right—jumping through their hoops beats getting stuck with a tiny payout.


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Posts: 11
(@mythology_jack)
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It’s wild how much weight adjusters put on those random docs. I’ve seen cases where a stack of oil change receipts and service records made a difference in the payout—especially if they’re arguing your car was worth more than just “book value.”

- They’re basically looking for proof you didn’t neglect the thing. If you can show it was well cared for, that bumps up their estimate.
- On the “totaled” part, it’s usually a numbers game: if repairs cost more than a certain percentage (often 70–80%) of the car’s value, they’ll call it a total loss. Sometimes feels arbitrary, but that’s the formula.
- Personally, I’ve had clients get lowballed because they couldn’t find paperwork. One guy dug up old phone pics of his car looking spotless—helped him out, weirdly enough.

I get why it feels like overkill, but sometimes the hassle pays off. Still think half the process is just testing who’s persistent enough to push back...


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