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What happens if your rideshare app is between trips and you get into an accident?

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(@nature_linda)
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I’ve actually had an adjuster question my dashcam footage once—said the angle didn’t show enough. Still, it helped more than it hurt. Most of the time, insurers seem to take it seriously, especially if it’s clear and timestamped. Definitely worth having, in my opinion.


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culture661
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(@culture661)
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That’s interesting—makes me wonder how picky they can get with dashcam footage. I’ve always thought having one was a no-brainer, but if they can just say “wrong angle” or whatever, does it really protect you as much as people think? I mean, I’d rather have it than not, but sometimes it feels like insurers will look for any excuse to poke holes in your evidence. Anyone ever have them flat-out ignore dashcam video?


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(@gamer92)
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- Totally get what you mean—dashcams seem like a no-brainer, but I’ve had adjusters nitpick the footage before.
- Once, mine was “too grainy” at night, so they said it didn’t prove much.
- Another time, the angle didn’t show the other car’s license plate, and they basically shrugged it off.
- Still, I’d rather have something than nothing. It’s not perfect, but sometimes it’s just enough to tip things in your favor.
- Feels like with luxury cars, they’re even more skeptical, probably because of the repair costs... but yeah, insurers will look for any excuse to minimize payouts.


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coffee574
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(@coffee574)
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Feels like with luxury cars, they’re even more skeptical, probably because of the repair costs...

That’s been my exact experience. Had a minor fender bender while between rides and suddenly every scratch was “pre-existing.” My dashcam footage was “inconclusive” because it didn’t show the impact clearly, but honestly, it was better than nothing. Still, I swear they scrutinize every claim way harder when the badge on your grille isn’t domestic.


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bthomas13
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(@bthomas13)
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Yeah, I’ve noticed the same thing with claims on higher-end cars. It’s like the adjusters go into detective mode, looking for any excuse to call damage “pre-existing.” I get that repair costs are higher, but it feels like you’re guilty until proven innocent. One thing I’ve learned is to document everything, even the smallest dings, before you start driving—photos from all angles, timestamps, the works. That way, if something happens between trips, you’ve got a baseline.

Dashcams help, but they’re not foolproof. I had a side swipe once where the camera angle missed the actual contact point... super frustrating. If you can, try to get a camera with a wide field of view or even dual cams (front and rear). Also, keep your rideshare app logs handy—they can help show exactly when you were online or between trips.

It’s a hassle, but being meticulous up front can save a ton of headaches later. Still, sometimes it feels like no amount of prep is enough when they see that luxury badge.


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