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What happens if your rideshare app is between trips and you get into an accident?

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Posts: 15
(@tjones13)
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That’s rough. I had a similar scare last year—was parked in my S-Class, app on, just waiting for a request, and some guy clipped my mirror. I assumed the rideshare insurance would kick in, but nope, personal policy said I was “working,” and the app said I wasn’t technically on a trip. Ended up shelling out for repairs myself. It’s wild how those tiny distinctions can cost you big time. Definitely makes you read the fine print twice...


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barbararoberts941
Posts: 6
(@barbararoberts941)
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It’s wild how those tiny distinctions can cost you big time. Definitely makes you read the fine print twice...

Yeah, that’s the part that freaks me out—how you can be “working” but not really covered by either insurance. I had a fender bender while waiting for a ping and both companies pointed fingers. Now I double-check every policy update... just in case.


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Posts: 14
(@vr_elizabeth)
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Yeah, that’s the part that freaks me out—how you can be “working” but not really covered by either insurance.

Honestly, I get why you’re worried, but I’m not sure it’s always as bad as it sounds. From what I’ve read, if you’re “available” on the app but haven’t accepted a ride, at least some companies offer limited liability—just not collision. Like you said, the fine print is everything. Still, I wonder if it’s partly on us to make sure our personal insurance isn’t leaving us exposed during that weird in-between time. It’s confusing, though... I wish there was just one clear rule.


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rmitchell14
Posts: 14
(@rmitchell14)
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Yeah, that “gray area” is exactly why I ended up getting a rideshare gap policy. My regular insurance agent flat-out told me they’d deny any claim if I was logged into the app, even if I hadn’t accepted a ride yet. The rideshare company’s coverage only kicks in for liability, not for your own car’s damage. It’s frustrating how complicated it is—feels like you need a law degree just to drive part-time. Reading the fine print is a pain, but it really does matter...


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oreor52
Posts: 29
(@oreor52)
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Man, I totally get where you’re coming from. I remember when my cousin started driving for a rideshare app—he thought his regular insurance would cover him the whole time, but nope. He found out the hard way that if you’re just sitting there waiting for a ping, logged in but not on a trip, it’s like this weird insurance no-man’s-land. Have you ever tried to actually read through one of those policy booklets? It’s like they make it confusing on purpose.

I always wonder why more people don’t talk about how the rideshare company’s coverage is so bare-bones during that “Period 1” time. Liability only, and even then, the limits are pretty low compared to what you might want if something serious happened. Is it really fair that drivers have to buy extra policies just to fill in these gaps? Feels like it should be more straightforward, especially since so many folks are doing this gig work now.

I guess at the end of the day, paying for that gap coverage is cheaper than risking a denied claim and footing a huge repair bill yourself... but man, it adds up fast.


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