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What happens if your rideshare app is between trips and you get into an accident?

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(@photography139)
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Title: What Happens If Your Rideshare App Is Between Trips And You Get Into An Accident?

I swear, reading those policy details is like deciphering ancient runes. Miss one line and suddenly you’re paying for someone’s bumper and their chiropractor.

That’s honestly the most accurate description I’ve seen. The “gray area” between rides is where a lot of folks get tripped up, so here’s a quick breakdown of how it usually works (and why it feels like you need a decoder ring):

1. **App Off:** If your rideshare app isn’t on, your personal auto insurance is in play—no help from Uber/Lyft/etc. here. Pretty straightforward.

2. **App On, Waiting for a Ride (the “between trips” zone):** This is where things get murky. Most major rideshare companies offer limited liability coverage during this time—think $50k/$100k for injuries and $25k for property damage (varies by state and company). But—and it’s a big but—this doesn’t usually include collision or comprehensive coverage for your own car unless you have rideshare-specific add-ons or endorsements on your personal policy.

3. **En Route or With Passenger:** Once you accept a ride or have a passenger, the company’s full commercial policy kicks in. That’s when you’re really covered.

The kicker? If you only have basic personal insurance and get into an accident while just waiting for a ping, your insurer might deny the claim because you were technically “working.” That’s where gap policies or rideshare endorsements come in—they fill that weird in-between space.

I know it feels like you need to be part lawyer to keep up with all this stuff, but if you drive even semi-regularly, it’s worth calling your insurer and asking specifically about “period 1” coverage (that’s the industry lingo for when the app is on but no ride accepted). Some companies are better than others at explaining this without making your eyes glaze over.

And yeah, skipping a couple lattes to avoid paying out of pocket for someone else’s fender bender? Not the worst trade-off I’ve heard...

If anyone ever actually reads every word of their policy, they deserve some kind of medal—or maybe just less stress next time something happens.


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mindfulness537
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Honestly, the “period 1” thing tripped me up when I first started driving. I thought I was covered the whole time, but nope—my old insurance flat-out said no if the app was on. Ended up adding a rideshare endorsement just for peace of mind. Worth it, honestly, even if it means fewer road trip snacks.


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art661
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Honestly, that’s what worries me—these coverage gaps feel like a trap. I’ve heard stories where drivers got stuck with huge bills just because they were technically “available” but didn’t have a passenger yet. Makes me wonder, do those endorsements actually handle all the gray areas, or are there still loopholes? I’ve read some policies have weird exclusions buried in the fine print... anyone ever have to file a claim during period 1 and actually get it covered?


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kallen11
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Yeah, those gray areas are super stressful. I’ve worried about the same thing, honestly. I do know a guy who had to file during period 1—his endorsement actually covered it, but he had to fight the insurance company a bit. Guess it comes down to reading the fine print and making sure your agent really knows rideshare stuff. It’s not always as bad as the horror stories, but yeah, gotta stay on top of it.


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ai_cloud
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- Totally agree, the “between trips” thing is a headache.
- From what I’ve read (and yeah, spent way too long on insurance forums...), period 1 is where most people get tripped up.
- Your personal policy usually says “nope” if you’re logged into the app, but the rideshare company’s coverage is super basic during that time—like, liability only, and not much else.
- If you have a rideshare endorsement, it *should* fill the gap, but man, insurance companies love to argue about definitions.
- Had a friend who thought he was covered, but his agent didn’t actually know the difference between “on trip” and “available.” Took months to sort out.
- Honestly, I’d double-check your policy wording and maybe even quiz your agent a bit. If they hesitate or sound confused, that’s a red flag.
- Not every claim turns into a nightmare, but the gray area is real. I wish there was just a big neon sign that said “You’re covered right now!” when you’re in period 1... would make life easier.


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