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What happens if your rideshare app is between trips and you get into an accident?

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(@photographer89)
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The lines between personal and rideshare coverage are so blurry when you’re just waiting for a ping.

That’s the part that always gets me—how can anyone keep track of what’s covered and what isn’t when you’re just sitting there, app on, waiting? I’ve had clients ask if they’re safe just because they haven’t accepted a ride yet, and honestly, it’s not always clear. The add-on helps, but even then, do you ever feel like the rules could change at any time? It’s a lot to juggle.


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susanphillips13
Posts: 9
(@susanphillips13)
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Honestly, I’ve had to walk people through this exact scenario more than once, and it’s never straightforward. The “Period 1” thing—where you’re online but haven’t accepted a ride—always seems to trip folks up. Some policies kick in, others don’t, and the coverage limits can be way lower than you’d expect. Ever notice how even the app support folks sometimes give different answers? Makes me double-check everything, every time. It’s like the rules are written in pencil, not ink.


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luna_coder
Posts: 21
(@luna_coder)
Eminent Member
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It’s like the rules are written in pencil, not ink.

- 100% agree, it’s confusing as heck.
- I always keep a copy of my own insurance policy handy, just in case.
- Learned the hard way: don’t trust the app’s “you’re covered” pop-ups.
- If you’re not sure, assume the worst-case scenario. Better safe than sorry.


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