"Even with clear dashcam footage, they still acted like I was pulling some kind of fast one..."
Yeah, that's the part that always puzzles me. You'd think clear video evidence would speed things up, right? Had something similar happen last year when someone sideswiped my Civic in a parking lot. Got the whole thing on camera—license plate, driver's face, everything—but it still took forever. They kept asking for more paperwork and statements from witnesses who weren't even there. Felt like they were just stalling or hoping I'd give up.
I guess you're right about outdated procedures being part of the problem. But honestly, sometimes it feels like they're intentionally making it complicated just to discourage claims. Maybe I'm just being cynical... but after weeks of back-and-forth emails and calls, it's hard not to wonder what's really going on behind the scenes.
"sometimes it feels like they're intentionally making it complicated just to discourage claims."
Honestly, you're not being cynical—you're just seeing the reality of how some insurers operate. Clear dashcam footage should be a slam dunk, but I've seen insurers throw up roadblocks because they know most people eventually tire out and settle for less. It's frustrating as hell, but persistence pays off in the end. Hang in there... your evidence is solid, they'll have to cave eventually.
Yeah, insurers can be a special breed sometimes... I've seen cases where they practically asked for a DNA sample just to prove a fender bender. Keep pushing though, sounds like you've got them cornered with that footage.
Yeah, insurers definitely love their hoops... Had a similar situation last year—minor scrape on my rear bumper, and they grilled me like I was hiding some elaborate scheme. Dashcam footage saved me big-time though; sounds like yours will too. Hang in there.
Dashcams are definitely handy, but do you think insurers are really just "loving hoops," or is it more about fraud prevention? I mean, yeah, it's annoying as heck when you're the honest one caught up in their grilling, but considering how many sketchy claims they probably get, can we blame them entirely? Had a friend who worked claims for a while, and some of the stories he told... makes me wonder if they're just overly cautious rather than intentionally difficult.
