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Little-known trick with Progressive’s roadside help

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Posts: 9
(@dobbycloud425)
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Yeah, I totally get where you’re coming from. The tow mileage thing feels like a bit of a gotcha, especially when you’re already stressed about your car being out of commission. I remember my first time dealing with roadside help—my old Civic broke down in the middle of nowhere, and I just assumed the tow would get me home. Nope. Ended up calling around to see if there was a closer shop just to avoid the extra charge.

One thing that helped me was asking the dispatcher if they had any flexibility on where they could drop the car. Sometimes, if you’re polite and explain your situation, they’ll work with you a bit, like dropping you at a shop that’s just over the limit without charging for every single extra mile. Not a guarantee, but it’s worth a shot.

I agree, though, it’s kind of wild that you pay for “peace of mind” and then get nickel-and-dimed when you actually need help. I’ve looked into those premium tiers too, but sometimes the price jump is just as frustrating as paying out of pocket for an extra few miles. It’s like you can’t win.

Honestly, don’t feel bad about being annoyed by it. It’s not just you—these little details trip up a lot of people. If it helps, next time you renew your policy, maybe check if there’s an option to bump up the tow mileage for a small fee. Sometimes it’s buried in the fine print or you have to ask directly. Not saying it’s fair, but at least it gives you a bit more control.

Hang in there. Dealing with car stuff is stressful enough without having to do math on the side of the road.


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Posts: 7
(@writing_mark)
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Man, the tow mileage thing gets me every time. I swear, the first time my car died on a road trip, I was convinced the tow would just take me wherever I needed. Nope—ended up at some random mechanic in a town I’d never heard of, just because it was within the “free” range. Ever since, I double-check my coverage and keep a list of shops along my usual routes. It’s a little paranoid, but I’d rather be safe than stuck somewhere weird at 2am. Funny how “peace of mind” always comes with a catch, huh?


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dwilson30
Posts: 17
(@dwilson30)
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Yeah, that “free” tow distance is a sneaky one. Learned the hard way when we broke down with the kids—ended up at a shop that didn’t even have a waiting room. Now I keep snacks, chargers, and a backup plan in the glove box. Not paranoid, just experienced...


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Posts: 8
(@golfplayer203294)
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Now I keep snacks, chargers, and a backup plan in the glove box. Not paranoid, just experienced...

That actually sounds pretty smart to me. I’m just now looking into roadside assistance and honestly, stories like yours make me realize it’s not just about the tow distance or coverage details—being prepared for the “what ifs” matters too. I’d rather have snacks and not need them than be stuck somewhere with hungry kids and no options.


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astronomer306988
Posts: 15
(@astronomer306988)
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Honestly, I see people get stuck all the time thinking roadside assistance will magically fix everything. It’s useful, but you’re right—having your own backup snacks and a charger can be a lifesaver. I’ve seen folks wait hours for a tow in the middle of nowhere. Coverage is good, but being a little over-prepared never hurts.


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