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Would you stick with your insurer for free coffee or movie tickets?

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Posts: 5
(@gardener72)
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I get where you’re coming from, but honestly, I think perks can matter more than people admit—especially for younger drivers like me. Insurance is expensive, and if two companies offer similar coverage and service, why not go with the one that throws in some extras? I mean, free coffee or movie tickets won’t make up for bad claims handling, but if the basics are solid, those little rewards actually feel like a nice bonus. Maybe it’s just because I’m on a student budget, but every bit helps.


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sailing_ruby
Posts: 9
(@sailing_ruby)
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I totally get the appeal of perks, especially when you’re counting every dollar. I mean, last semester I basically lived off free coffee from random campus events, so if my insurer wants to keep me caffeinated, I’m not complaining. But yeah, if their claims process is a nightmare, no amount of movie tickets is gonna make up for it.

That said, I once switched to a company because they offered “exclusive discounts” at local restaurants... turns out it was like 10% off at places I never go to anyway. Lesson learned: sometimes those extras sound better than they actually are. Still, if the basics are solid and the perks are actually useful (like gas cards or something), it’s kind of a no-brainer for me. Every little bit helps when you’re trying to avoid eating ramen five nights a week.


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Posts: 13
(@oreowhiskers345)
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I hear you on the “exclusive discounts” thing. I once got super excited about a “commuter package” from my old insurer—thought it’d be perfect since I basically live in my car during the week. Turns out, it was just a coupon for a car wash and a free air freshener. Not exactly life-changing, unless you count my car smelling like fake pine for a month.

Honestly, I’m with you that perks are only worth it if the basics are covered. If I have to jump through hoops for a claim or spend hours on hold, I’d rather just pay a bit more and skip the free coffee. But if they’re offering something I’d actually use, like gas cards (seriously, why don’t more companies do this?), then yeah, I’m listening. Just don’t try to win me over with 5% off at a salad bar I’ve never heard of. At the end of the day, I’d rather have a smooth claims process than a stack of useless coupons.


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Posts: 15
(@matthewskater)
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Not gonna lie, I’ve wondered the same thing about gas cards. Like, if you’re targeting drivers, why not give us something we’d actually use? A car wash coupon is fine, but that’s maybe a once-in-a-while treat, not something that makes me stick around. And the “exclusive” perks always sound cooler than they are—my friend got a “VIP” movie ticket offer once and it was only valid for like two random movies on Tuesday afternoons. Who is that even for?

I get the idea of perks as a nice bonus, but if the core service isn’t solid, what’s the point? I had to file a claim last year (first accident ever—super stressful), and honestly, all I cared about was getting through to someone who could actually help. If I’d been stuck on hold forever or had to argue over every detail, no amount of free coffee would’ve made up for it.

On the flip side, I guess some people really go for those perks? Maybe if you’re already happy with your coverage and price, then stuff like movie tickets feels like icing on the cake. For me though, it’s more about not having to stress when something actually goes wrong. If there’s a reward program that helps with real costs—like gas or maybe even maintenance discounts—I’d pay attention. Otherwise, half the time those “deals” just end up being more hassle than they’re worth.

Is it just me or do companies sometimes miss what people actually value? Maybe they think everyone wants coupons and coffee because it’s cheaper for them than lowering premiums or improving support... but honestly, I’d rather have less flash and more substance.


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tea363
Posts: 11
(@tea363)
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Honestly, I’m right there with you—perks are nice, but if the basics aren’t covered, what’s the point? Here’s how I see it:

- Free coffee or random movie tickets don’t help when you’re dealing with a claim or need roadside assistance.
- If they offered something like a percentage off gas or oil changes, that’d actually save me money and make me notice.
- Sometimes I wonder if these “perks” are just distractions from higher premiums or mediocre service.

Has anyone actually stuck around for a perk that ended up being worth it? Or is it always just fluff?


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