Yeah, smaller insurers can be hit-or-miss, especially if your driving history isn't spotless. But don't beat yourself up too much—it's a common learning curve. Sometimes sticking with bigger companies pays off in the long run... fewer surprises down the road.
"Sometimes sticking with bigger companies pays off in the long run... fewer surprises down the road."
True, but don't totally rule out smaller insurers either. Step one: check their online reviews carefully. Step two: ask directly about coverage specifics. I found a local insurer willing to clarify everything upfront—saved me some headaches.
I used to think big insurers were the safest bet too, until I got quoted some crazy premiums after a minor fender-bender. Switched to a smaller local outfit—way cheaper, and when I had questions, they actually picked up the phone... imagine that.
I've seen this happen more times than I can count. Big insurers can be great until you actually need them, then suddenly you're on hold for eternity listening to elevator music. Had a similar experience myself—after a minor scrape, my premium shot up like I'd totaled a Ferrari. Switched to a smaller local insurer, and not only did my rates drop, but I could actually talk to a human being without navigating a maze of automated menus. Imagine that, indeed...
I've bounced between big and small insurers over the years, and honestly, both have their quirks. Big companies can be a nightmare when you actually need help—been there, done that—but smaller ones aren't always perfect either. Had a local insurer once who was great at first, but when I moved counties, suddenly my rates jumped for no clear reason. Still, gotta admit, talking to an actual human without pressing 17 buttons first is pretty refreshing...