"Progressive might have the better app, but sometimes the ease of filing a claim and getting reimbursed matters more than the interface."
Fair point, but how reliable is Geico's customer support when things get complicated? I've heard mixed reviews—smooth for minor stuff, sure, but what happens if it's something more serious or expensive? Also, roadside assistance sounds good on paper, but from experience, luxury dealerships often have their own roadside programs that are way faster in NYC traffic. Might wanna double-check if insurance roadside is even worth paying extra for...
Good points about roadside assistance, especially in NYC—dealership programs usually have quicker response times here. One thing I'd add is to check how each company handles rental car coverage during repairs. Had a client recently whose Geico policy only covered a compact rental, and he was stuck paying extra for something bigger. Might be worth clarifying exactly what's included in rental reimbursement before deciding. Has anyone compared this aspect between Progressive and Geico?
"Had a client recently whose Geico policy only covered a compact rental, and he was stuck paying extra for something bigger."
That's actually a really good point—I hadn't even thought about rental car size restrictions. I commute daily into Manhattan, and honestly, the idea of squeezing my family into a tiny compact rental for more than a day or two sounds like a nightmare. I haven't directly compared Progressive and Geico on this yet, but now I'm curious. A friend of mine had Progressive last year and mentioned something about them being pretty flexible with rental options, but I don't remember the specifics. Might be worth double-checking their fine print.
Also, does anyone know if either company lets you upgrade your rental coverage easily mid-policy? Seems like something you'd want to adjust if your situation changes (like having kids or needing more cargo space). Just thinking out loud here...
That's a good catch about rental sizes—I ran into something similar last summer. Had Geico at the time, and when our SUV was in the shop, they only covered a compact. Ended up paying extra for an upgrade because no way was my family fitting comfortably in a tiny sedan for a week-long road trip. Switched to Progressive recently, and while I haven't tested their rental coverage yet (knock on wood...), their policy wording seemed more flexible. Might wanna dig into that before deciding.
- Had a similar headache with Geico last year—my Audi went in for repairs, and they offered me a tiny hatchback. Picture me, 6'2", squeezing into that clown car every morning...
- Progressive's wording does seem better, but anyone actually tested their rental coverage yet?
