Honestly, I’ve been super cautious since I started driving, so I totally get the stress about who actually shows up when you’re stranded. Last winter, I had a flat outside Albany and Progressive’s roadside took almost an hour, even though their app said 30 mins. My friend with Geico got help way faster in the same area, but then she had a weird billing issue after. I care way more about reliability than the app, honestly. If it means waiting a little longer but knowing someone’s coming, I’ll take that over tech features any day.
If it means waiting a little longer but knowing someone’s coming, I’ll take that over tech features any day.
Funny thing, I’ve had both over the years and honestly, neither one’s been perfect. Progressive once sent a tow truck to the wrong exit off the Thruway—guy called me from 10 miles away, totally lost. Geico was faster for me too, but then they tried to bill me for “extra mileage” that wasn’t even on the receipt. I guess I’d rather deal with a late tow than surprise charges, but man, it’s always something.
Had a similar runaround with both, honestly. Progressive once sent a tow to the right highway but wrong direction—dude ended up 20 minutes past me and called like I was the one who got lost. Geico’s roadside was quicker, but I swear, their billing department could find a way to charge you for breathing too loud. At this point, I just keep snacks in the car and hope for the best...
Honestly, I feel like picking between Geico and Progressive is just choosing which headache you want. My friend had Geico and they kept sending random charges after her accident—she had to call three times to get it sorted. Progressive gave me a quote that looked good, but then the “extras” started stacking up. At this point, I’m just hoping I don’t need roadside at all... snacks are definitely a must though. Anyone actually had a smooth experience with either? Feels rare.
At this point, I’m just hoping I don’t need roadside at all... snacks are definitely a must though.
I hear you on the snacks—nothing worse than being stuck and hungry. Honestly, I’ve had both, and neither was exactly stress-free. Geico was fine until I actually needed them after a fender bender, then it turned into a paperwork maze. Progressive’s “extras” tripped me up too. At this point, I keep a folder with every doc and double-check everything. Maybe overkill, but after one too many surprises, I’d rather be paranoid than sorry.
