So, I've been dealing with this insurance company lately that's supposed to specialize in drivers who, um, let's just say have a less-than-perfect driving record. I had a couple speeding tickets and one minor fender bender last year (totally my fault, I admit it), and suddenly my old insurer decided I was too much trouble. Anyway, switched to this new place that promised decent rates even for people like me who aren't exactly angels behind the wheel.
At first, seemed okay. The signup was easy enough and the rates weren't as crazy as I expected. But now that I've had them for a few months, I'm noticing their customer service is kinda... meh. Takes forever to get someone on the phone, and when I finally do, they act like I'm bothering them or something. Plus, the app is glitchy as heck.
I dunno, maybe it's just me being picky or whatever. Has anyone else here dealt with these specialty insurers in NH? Curious if your experience matches mine or if I'm just unlucky.
