Getting stuck on the side of the road is definitely no fun—I feel your pain. AAA has saved my bacon a couple times, but yeah, their coverage can get fuzzy when you're off the beaten path. I once got stuck on a dirt road after a heavy rainstorm (lesson learned: my sedan isn't secretly an off-road vehicle). Called AAA, and they were hesitant at first because it was technically "unpaved," but luckily the tow truck driver was a good sport and managed to pull me out anyway.
Insurance-bundled roadside assistance has been hit-or-miss for me too—sometimes they're quick and helpful, other times it's like playing customer service roulette. Checking your specific policy details is solid advice; knowing exactly what's covered beforehand can save you from some stressful back-and-forth later.
Hang in there—these experiences make for great stories later, even if they're frustrating in the moment...
"Insurance-bundled roadside assistance has been hit-or-miss for me too—sometimes they're quick and helpful, other times it's like playing customer service roulette."
Yeah, I've definitely seen this happen. Have you checked if your insurance offers a reimbursement option instead? Sometimes they'll let you call any local tow company yourself and then reimburse you later. It can be a bit more hassle upfront, but at least you're not stuck waiting on hold forever... might save you some stress (and cash) next time.