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Shelter vs. State Farm for home insurance in Missouri - any strong opinions?

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Honestly, I went with State Farm just because the price was better, but I get what you mean about customer service. My neighbor swears by Shelter for the local touch, but I haven’t had any issues calling State Farm yet. If you’re worried about tornadoes or hail (which, yeah, Missouri...), maybe double-check how each handles claims for weather stuff. Sometimes a few bucks saved isn’t worth the hassle, but if you’re like me and pinch pennies, it’s hard to say no to a lower rate.


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maggie_garcia

Sometimes a few bucks saved isn’t worth the hassle, but if you’re like me and pinch pennies, it’s hard to say no to a lower rate.

Yeah, I get that. I’m all about saving money too, but I’ve heard mixed stuff about State Farm when it comes to storm claims. My cousin had a hail claim last year and said it took forever to settle. Shelter might be more expensive, but maybe you’re paying for less headache? Hard to know until you actually need them, which is kind of the problem...


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Shelter might be more expensive, but maybe you’re paying for less headache? Hard to know until you actually need them, which is kind of the problem...

That’s the catch, right? You don’t really know what you’re getting until you have to file a claim. I had State Farm for my car a while back (not home, but still), and it was a circus trying to get them to pay out after a fender bender. Made me wonder if the “savings” were worth the gray hairs. Shelter’s rates made me wince, but maybe that’s the price of sleeping better when tornado season rolls around...


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I get the hesitation. I’ve got a few cars, and dealing with State Farm after a deer hit my Audi was a headache - nothing huge, just endless back-and-forth and “lost paperwork.” I did finally get paid, but man, it felt like pulling teeth. Makes me wonder if paying more for Shelter is just buying peace of mind, especially with Missouri weather doing its thing... Hard to put a price on avoiding that stress, honestly.


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Makes me wonder if paying more for Shelter is just buying peace of mind, especially with Missouri weather doing its thing... Hard to put a price on avoiding that stress, honestly.

I hear you on the stress part. I had State Farm for my house a couple years back and when a hailstorm trashed my roof, it took forever to get things sorted. Felt like I was chasing them for updates every week. Ended up switching to Shelter after that - yeah, it’s a bit pricier, but honestly, I sleep better knowing I won’t have to jump through hoops if something happens again. Sometimes the “cheaper” option costs more in headaches.


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Sometimes the “cheaper” option costs more in headaches.

That’s been my experience too. I’m always a bit wary when it comes to insurance - sure, saving a few bucks upfront feels good, but one bad storm and suddenly you’re stuck on hold for weeks. Missouri weather is unpredictable, and honestly, I’d rather pay a little extra if it means less hassle after a claim.

I had a friend who went with a cut-rate policy and ended up regretting it big time after their basement flooded. Took months to get any payout, and by then the damage was way worse. Peace of mind isn’t easy to put a dollar value on, but for me, it’s worth the cost. I get wanting to save, but sometimes a smoother claims process is the safer bet.


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emilyturner922

I hear you on the peace of mind thing. I tried to save by switching to a budget insurer once - never again. When my roof got hail damage, the paperwork alone was a nightmare and they kept bouncing me between departments. Ended up costing more in repairs and lost time than if I’d just stuck with a reputable company. Sometimes it’s just not worth the gamble, especially around here where storms are a given.


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I get where you’re coming from. I’ve been burned by “cheaper” insurance before, too, and it’s always the claims process that gets you. Here’s how it played out for me: a few years back, I went with a lesser-known company because the premium was like $200 less a year. Looked good on paper. Then a tree limb came down during one of those spring storms and took out part of my fence and shed.

First step, I called in the claim. They sent me to three different reps, each one asking for the same info - photos, receipts, even a copy of my mortgage statement for some reason. Next thing I know, weeks have gone by and nothing’s moving. Meanwhile, my backyard’s a mess and I’m getting side-eye from the neighbors.

Eventually, I just paid out of pocket to get things fixed because I couldn’t wait any longer. The check finally came months later, but it barely covered half of what I’d already spent. At that point, the “savings” from the lower premium were long gone.

Since then, I’ve stuck with bigger names - State Farm in my case - because at least when stuff hits the fan, you can usually get someone on the phone who knows what’s up. Not saying they’re perfect (I’ve had to push back on some adjuster estimates), but it’s less of a circus.

If you’re in Missouri and storms are just part of life, I’d say weigh the hassle factor as much as the price. Sometimes paying a bit more upfront is just buying yourself less stress down the line... at least that’s been my experience.


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kevin_martinez

I hear you on the “cheaper isn’t always better” thing. I tried Shelter for a couple years because my neighbor swore by them, and honestly, it was fine until I actually needed them. Hail took out a chunk of my roof and a couple windows on my garage (classic car inside, so you can imagine the panic). The adjuster was polite but seemed in no hurry - took almost three weeks just to get someone out, and then another month before anything happened. Meanwhile, I’m tarping things and praying for no more rain.

State Farm’s not perfect either, but when my daily driver got sideswiped last year, they had an adjuster at my place in two days. Maybe it’s just luck of the draw with reps, but I’d rather pay a bit more if it means less time stressing about whether my stuff’s covered. Especially with Missouri weather doing its thing every spring... sometimes peace of mind is worth the extra bucks.


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I’ve had a similar experience with Shelter, actually. Their rates looked great on paper, but when a windstorm took out part of my fence and a few shingles, the claims process dragged on way longer than I expected. I get that smaller companies sometimes have fewer adjusters, but when you’re dealing with unpredictable Missouri weather, waiting weeks just isn’t practical. Like you said, tarps only do so much.

State Farm’s customer service does seem more responsive, at least in my experience. I’ve had to file two claims with them - one for hail damage and another for a minor kitchen fire (don’t ask) - and both times, they sent someone out within a couple days. The premiums are a bit higher, but honestly, the faster turnaround made a big difference. Less time worrying about leaks or further damage, which is worth something.

One thing I’d add: it’s not just about the company, but also the local agent. I’ve heard from neighbors that some Shelter agents are really proactive, while others are hard to reach. Same goes for State Farm. It might be worth checking reviews for your specific area or even talking to folks nearby. Sometimes the difference comes down to who’s handling your case, not just the brand name.

I do wish there was a perfect solution - something affordable with top-notch service - but I haven’t found it yet. For now, I’m sticking with State Farm, even if it means paying a bit more. Missouri weather keeps us on our toes, and I’d rather not gamble with slow claims when the next storm rolls through.


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culture439

- I’ve heard mixed things about Shelter’s speed, too. Cheaper rates are nice until you’re stuck waiting.
- State Farm’s been quick for my parents, but their premiums are creeping up every year.
- Anyone ever had luck negotiating rates with either company, or is that a lost cause?
- Curious if anyone’s tried bundling home and auto - does it actually save much, or just marketing hype?


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joseph_seeker

Bundling’s always sounded good in theory, but when I actually crunched the numbers with State Farm, the discount barely covered the yearly rate hikes. Has anyone ever gotten Shelter to budge on price? I tried, but it felt like talking to a brick wall. Maybe I’m just unlucky...


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I’ve had the same experience with Shelter - felt like I was just spinning my wheels trying to get them to move on price. Did you ever try going through an independent agent instead of direct? Sometimes they can pull strings or at least explain why the rates are so stubborn. Also, has anyone actually seen a real benefit from bundling, or is it just marketing hype? I’m starting to think it’s all smoke and mirrors...


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cloudj86

I’ve actually tried both direct and independent agents with Shelter, and honestly, the rates barely budged either way. The independent agent did explain that Missouri’s claim history and weather risks make it tough to get much flexibility, especially if you’ve got any dings on your record. As for bundling, I ran the numbers with State Farm and Shelter - sometimes there’s a small discount, but it’s rarely as much as they advertise. It feels like more of a convenience thing than a real money-saver, at least in my case.


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elizabethpodcaster

Yeah, I’ve run into the same thing with Shelter and State Farm in Missouri. The weather risk piece is a big deal - hail, tornadoes, all that. It really does limit how much wiggle room you get on price, even if you shop around or try different agents.

It feels like more of a convenience thing than a real money-saver, at least in my case.

Couldn’t agree more. I bundled auto and home with State Farm thinking I’d save a bunch, but it was maybe $80 a year difference. Not nothing, but not the “big savings” they pitch either. Honestly, the only real benefit for me was having everything in one app.

One thing I did notice: Shelter’s claims process seemed a bit slower when I had a roof issue last year. State Farm handled a windshield claim for my car way faster. Not sure if that’s typical, but it stuck with me. If rates are close, sometimes service makes the bigger difference.


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cloudmartin109

Yeah, I get where you’re coming from. The “bundle and save” thing always sounds better than it actually is - $80 a year isn’t nothing, but it’s not game-changing either. I’ve noticed the same with claims; State Farm was quick with my cracked windshield, but a buddy of mine waited weeks for Shelter to sort out his hail damage. At the end of the day, if the price is close, I’d rather have faster service too. Missouri weather just keeps insurance companies on their toes...


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I hear you on the “bundle and save” pitch - feels like it’s just enough to make you think twice, but not enough to really matter. I’ve had State Farm for years, mostly because they handled a garage fire claim on my old Mustang without any drama. Quick payout, no runaround. Shelter quoted me a bit less once, but I’d heard stories about slow claims, especially after storms roll through here. Missouri hail is no joke... lost a windshield and a side mirror in one go last spring.

Honestly, I’d rather pay a few bucks more for peace of mind. When you’ve got a classic in the garage, waiting weeks for adjusters isn’t an option. Maybe Shelter’s fine if you never need ‘em, but with our weather? I’ll stick with the folks who answer the phone fast.


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State Farm’s been solid for us too - never had to chase them down after a claim, which is more than I can say for a couple other companies we tried. Shelter’s rates looked good on paper, but I’ve heard the same about slow claims, especially after those big hailstorms. With two cars and a house to worry about, I’d rather not gamble just to save a few bucks. Peace of mind’s worth it, especially around here where the weather’s unpredictable.


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gandalfstar176

Peace of mind’s worth it, especially around here where the weather’s unpredictable.

Totally get this. I’ve run the numbers on Shelter vs State Farm a few times, and while Shelter’s rates are tempting, I keep coming back to claim response. After that freak hailstorm last spring, my neighbor waited *months* for Shelter to process repairs. Meanwhile, State Farm had an adjuster out to us in a week. For me, a couple hundred bucks saved isn’t worth the headache if something big happens. Missouri weather doesn’t mess around...


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I hear you on the claim response - my cousin’s still grumbling about Shelter dragging their feet after a tornado last year. That said, I’ve had State Farm for ages and they’re not perfect either... paperwork took forever when my car got dinged by a tree limb. Maybe it’s just Missouri luck? Still, I lean toward paying a bit more if it means less hassle when stuff hits the fan. Those storms don’t care who you’re insured with.


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