Had a minor accident last year and honestly, USAA handled it way smoother than I expected. Didn’t have to fight for coverage or anything, which was a relief. Anyone else have a story where they really came through for you?
I was actually pretty skeptical about USAA before signing up—felt like all insurance companies are the same once you need them. But I’ll admit, when my wife got rear-ended last summer, USAA sorted everything out way faster than I expected. Didn’t have to argue or make a million phone calls. I still double-check my rates every year, but honestly, that experience made me stick around. Sometimes they really do live up to the hype.
- Had a similar experience after a minor accident last year—USAA was surprisingly efficient.
- Quick claims process, minimal paperwork, and the adjuster actually called me back when they said they would.
- I still compare rates too, just in case.
- Only thing I’d flag: their roadside assistance isn’t always the fastest, at least in my area.
- Overall, though, for claims service, they’ve been solid for me.
I get the love for USAA’s claims process—mine was smooth too, but I actually had the opposite experience with their roadside assistance. Last winter, I was stuck with a dead battery and it took almost two hours for help to show up. Maybe it’s just my area, but it made me rethink relying on them for that part. For claims, though, I agree—they’re hard to beat. Still, I keep a AAA membership just in case... can’t hurt to have a backup, right?
I totally get keeping AAA as a backup—I do the same, actually. USAA’s claims process was smooth for me, but I’ve always wondered about their roadside assistance. I’ve read mixed reviews, and honestly, two hours for a jump is rough. For anyone trying to save money, it’s tempting to bundle everything with one company, but sometimes it’s worth splitting things up. I keep a cheap jump starter in my trunk now just in case. Not fancy, but it’s already saved me once.
