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just saw a story about a guy in Kansas whose car got totaled by hail, and turns out his insurance didn't cover it.

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michaelp21
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(@michaelp21)
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I’ve definitely wondered about this too, especially after reading stories like the Kansas hail thing. It’s wild how “comprehensive” sounds like it should mean “everything,” but then you dig into the details and realize it’s not that simple. I’m pretty detail-oriented, so I try to go through the policy docs, but honestly, it’s easy to get lost in the jargon. I usually end up with more questions than answers.

Here’s what I do now, step by step, whenever I renew or switch insurance:

1. I make a list of weird scenarios—stuff like hail, tree branches falling, or even a squirrel chewing wires (which actually happened to my neighbor).
2. I call the agent and literally read off my list. Sometimes they’ll give a straight answer, sometimes they’ll say “that depends,” and sometimes they just quote the policy back at me. If it’s vague, I ask them to email me their answer so I have it in writing.
3. I double-check the exclusions section, even though it’s a slog. If something’s unclear, I highlight it and ask for clarification.
4. If I’m still not sure, I’ll look up real-life claim stories online—sometimes those are more helpful than the official docs.

I do think companies could make this easier. Even just a one-page summary with “common surprises” would help. But at the same time, we’re all busy and it’s tempting to just trust that “comprehensive” has us covered. I don’t think most people have the time or patience to read every line, and honestly, some of these policies seem designed to be confusing.

I guess it’s a mix of both sides—the companies could be clearer, but we also have to push for answers if something seems off. It’s kind of like reading the manual for a new car: nobody wants to do it, but you regret it when you miss something important.


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(@mindfulness_toby)
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It’s wild how “comprehensive” sounds like it should mean “everything,” but then you dig into the details and realize it’s not that simple.

That’s exactly what tripped me up. I just bought my first policy and thought “comprehensive” was a catch-all. Turns out, there are so many carve-outs and exceptions, it’s almost misleading. I tried reading the exclusions, but half of it might as well be in another language. Honestly, I don’t get why they can’t just say “we don’t cover X, Y, Z” in plain English. The whole process feels like a test you’re supposed to fail unless you already know the answers.


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(@baileyc75)
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Yeah, I ran into the same confusion when I first started shopping for insurance. “Comprehensive” sounded like it was supposed to cover anything that wasn’t a collision, but then I found out there are all these weird exceptions and technicalities. I remember thinking hail would be covered no matter what, but my old policy actually had some weather-related exclusions buried in the fine print. Had to call and double-check because I just didn’t trust what I was reading.

Honestly, it’s frustrating how they make it so complicated. You’d think they’d want people to actually understand what they’re buying, but it seems like they almost count on folks missing the details. Now I always ask for a list of what’s not covered, even if it feels a bit awkward. Better safe than sorry... especially after hearing stories like that guy in Kansas.


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josephcarpenter619
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Yeah, insurance fine print is a nightmare. I swear they make it confusing on purpose. Ever notice how even the agents sometimes have to double-check what’s actually covered? Makes me wonder if anyone’s ever had a claim go through without a fight. Has anyone here actually had hail damage covered, or is that just a myth?


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sonic_lewis
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Has anyone here actually had hail damage covered, or is that just a myth?

I’ve wondered the same thing. My cousin in Colorado swears his insurance paid out for hail, but he had to jump through a bunch of hoops and it took months. I’ve always been paranoid about parking under trees during storms because of stories like this. Has anyone ever actually read their policy start to finish? I tried once and gave up halfway through... just endless jargon. Do you think it’s worth paying extra for comprehensive, or is that just another trap?


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