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just saw a story about a guy in Kansas whose car got totaled by hail, and turns out his insurance didn't cover it.

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Posts: 9
(@donna_biker)
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I’ve always found the term “full coverage” a bit misleading, honestly. It’s thrown around so much that people just assume it means you’re protected from anything short of a sinkhole swallowing your car. But the reality is, unless you specifically ask what’s included, you’re probably missing out on a lot of scenarios. That said, I don’t think it’s entirely fair to say insurance companies are just waiting for you to mess up. They do spell things out in the policy—it’s just that nobody reads those twenty-page PDFs unless they have to.

Still, sometimes it feels like insurance companies are just waiting for you to mess up so they can say “oh, sorry, not covered.”

I get where that feeling comes from. When I bought my current car (and yeah, it wasn’t cheap), I went through three different agents before I found one who actually bothered to explain the difference between collision and comprehensive in plain English. Turns out “full coverage” was basically a marketing term—there’s no standard definition. You have to piece together what makes sense for your situation.

But here’s the thing: comprehensive isn’t always worth it for everyone. If you’re driving an older car with low value, paying extra every month for hail or animal damage might not be the most logical move. On the other hand, with something newer or more valuable (and trust me, repairs on some models are eye-watering), skipping comprehensive is asking for trouble.

I do think there’s some responsibility on us as consumers to actually dig into what we’re buying—even if it means wading through legalese or grilling your agent until you get straight answers. I’ve had friends who got burned because they assumed “full coverage” meant everything under the sun was included. It’s annoying, but at this point I treat insurance like any other contract: expect loopholes and double-check the fine print.

It’d be nice if insurance companies made things clearer upfront… but until then, seems like we’re stuck being our own advocates.


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Posts: 17
(@brian_lee)
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Yeah, I think you nailed it with the “marketing term” bit. I used to assume “full coverage” meant I was set for anything, but after my last renewal I actually read through the policy (painful, but worth it). Turns out, half the stuff I thought was included wasn’t. It really does come down to asking questions and being a bit stubborn until you get clear answers. Not fun, but definitely better than getting surprised later.


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zeussculptor
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(@zeussculptor)
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Yeah, I’ve been burned by that “full coverage” myth too. Years ago, I found out the hard way that my policy didn’t cover rental cars after an accident—learned to read the fine print real quick. It’s frustrating how much you have to push for straight answers, but you’re right, it’s worth it in the end.


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Posts: 16
(@jong34)
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Yeah, “full coverage” is one of those phrases that sounds way more reassuring than it actually is. I used to think it meant I was covered for pretty much anything short of a meteor strike, but nope—turns out there’s a loophole for just about everything. Had a buddy who thought he was set, then his car got broken into and his policy didn’t cover personal items at all. He was not thrilled.

Honestly, I still get confused by all the terms—comprehensive, collision, liability... It’s like they want you to need a law degree just to know what you’re paying for. I’ve started calling the company every year just to double-check what’s actually included. Feels a bit paranoid, but after hearing stories like the hail thing in Kansas, I’d rather be safe than sorry. Insurance companies sure know how to keep us on our toes.


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charlesmusician172
Posts: 10
(@charlesmusician172)
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Yeah, “full coverage” is one of those insurance buzzwords that sounds way more comforting than it actually is. I used to think it meant my car was basically invincible, but after reading the fine print, it’s like—nope, you’re on your own for a lot of stuff. The personal items thing is wild too. I had my gym bag swiped from my backseat once and learned the hard way that my policy didn’t care. I agree, the terminology is a mess. I swear, every time I think I’ve got it figured out, they change something or add a new exclusion. Calling every year isn’t paranoid—it’s just smart.


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