I've been trying to sort out my insurance stuff lately, and man, dealing with Farmers is giving me a headache. Like, I get that having options is supposed to be good, but their deductible setup is just... confusing? I mean, maybe it's just me, but it feels like every time I think I've figured it out, there's another layer of fine print or some weird exception that pops up.
I called customer service yesterday hoping they'd clear things up, but honestly, it felt like they were almost as confused as I was. Kept getting transferred around and ended up more lost than when I started. It's like trying to solve a puzzle where the pieces keep changing shape on you.
Maybe I'm overthinking this (wouldn't be the first time lol), but seriously, shouldn't insurance deductibles be straightforward enough that you don't need a degree in rocket science to understand them? Curious if it's just my luck or if others are struggling with this too...
"Kept getting transferred around and ended up more lost than when I started."
Yeah, that sounds about right. Had a similar experience last year after a minor fender-bender—thought I had my deductible figured out, but nope, surprise! Turns out there was some obscure clause buried in the fine print. Makes me wonder if it's intentionally confusing... Has anyone actually found an insurance company that's straightforward about this stuff, or is it just wishful thinking?
