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insurance quotes driving me nuts, how do you guys pick?

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(@cyclotourist38)
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I've been trying to sort out my car insurance renewal and honestly, it's giving me a headache. I narrowed it down to two quotes that seem pretty similar at first glance, but the more I look at them, the more confused I get.

One is slightly cheaper monthly but has a higher deductible. The other costs a bit more per month but has a lower deductible and includes roadside assistance. Now, I've never actually needed roadside assistance before (knock on wood), but you know how it goesβ€”probably the minute I don't have it, I'll end up stranded somewhere in the rain at 2 am.

Also, one company has better online reviews overall, but the other one has a local office nearby where I can actually talk to someone face-to-face if something goes wrong. I'm kinda old-school like that; sometimes talking to an actual human being feels reassuring.

I asked my brother about it and he just shrugged and said "insurance is insurance," which wasn't exactly helpful. But I'm thinking there's gotta be more to it than just price alone, right? Like customer service or claims processing speed or hidden fees or whatever else they sneak in there.

Anyway, I'm curious how you guys decide between two similar insurance quotes. Do you lean towards saving money upfront or prefer peace of mind with better coverage and extras? Or maybe you've got some horror stories that taught you what NOT to do...


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