I hear you on the points expiring thing—drives me nuts. I once lost a whole bunch of rewards at my favorite detailing shop because I didn’t check the app for months. You’d think after dropping that much cash on a service, they’d at least shoot over a reminder, right? Guess they figure if we forget, it’s just more profit for them.
About stacking points and coupons... I get why they do it, but it still feels a bit stingy sometimes. The dealership near me is the same way—either my loyalty discount or the seasonal coupon, never both. Meanwhile, I’m sitting there thinking, “Isn’t loyalty supposed to mean something?” But yeah, if everyone doubled up, maybe we’d all be staring at 2% off instead of 10%. It’s a balancing act, I suppose.
Still, a little more transparency wouldn’t hurt. If they can send me five emails about their new SUV launch, surely one about my points expiring isn’t too much to ask...
Yeah, the points expiring thing is brutal. I lost out on a free oil change once because I didn’t check my account for a while—felt like a total waste. And the stacking issue? It’s just annoying. If they really wanted to reward loyalty, they’d let us combine at least once in a while. Instead, it feels like they’re just hoping we’ll mess up and forget to use anything at all. Funny how the only thing they’re quick about is pushing sales emails...
- Points expiring is the worst. I swear, they count on us being forgetful.
- The stacking thing makes zero sense to me. Like, why can’t I use my hard-earned points AND a coupon? It’s not like I’m asking for a free car wash every week.
- I get that they want to make money, but c’mon... at least let us stack once in a while, especially for regulars.
- And yeah, those promo emails? Lightning fast. Actual rewards? Not so much.
- I’ve started setting reminders on my phone just to use my points before they vanish. Feels a bit ridiculous, honestly.
I’ve started setting reminders on my phone just to use my points before they vanish. Feels a bit ridiculous, honestly.
Can relate to this way too much. I always wonder if the whole “no stacking” thing is just to make sure we don’t actually get the full value of what we’ve earned. Is it really that big a deal for them if we use a coupon and points at the same time? I mean, in insurance, loyalty actually gets rewarded—why not here? Maybe there’s some behind-the-scenes accounting reason, but it feels like they’re just hoping we’ll slip up and forget. Anyone else feel like it’s almost designed to be confusing?
I get where you’re coming from, but I’m not sure it’s all just a ploy to trip us up. A lot of these loyalty programs are probably set up with pretty tight margins, especially for big chains. If they let everyone stack points and coupons, they might end up losing more than they gain from the loyalty. I’ve seen similar restrictions at car parts stores—sometimes you can use a discount code, sometimes just your rewards, but rarely both. It’s annoying, but I guess it keeps the system sustainable for them... even if it does feel a bit stingy.
