Yeah, I’ve noticed the same thing—sometimes it feels like even the employees aren’t sure what’s going on with all the discount rules. Here’s how I usually handle it: first, I check the terms on both the points and the coupon (sometimes there’s fine print about exclusions). If it looks like they should work together but don’t, I’ll ask at the register, and if that doesn’t work, I’ll try customer service. It’s a bit of a hassle, but I’ve actually had luck getting a manual adjustment or a rain check, like you mentioned. Not every time, but it’s worth a shot. I just try to keep track of which stores are more flexible so I know where it’s worth pushing back.
If it looks like they should work together but don’t, I’ll ask at the register, and if that doesn’t work, I’ll try customer service. It’s a bit of a hassle, but I’ve actually had luck g...
Yeah, I’ve had similar run-ins. Sometimes I swear the rules change depending on who’s behind the counter. I’ve even had one cashier say, “Try it next week, maybe it’ll work then.” Not super helpful, but sometimes persistence pays off.
