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Dealing with insurance folks - anyone got tips?

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barbarafilmmaker
barbarafilmmaker Original post
22 posts
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[#526]

Just learned something pretty interesting today... apparently insurance adjusters often start with a lower offer expecting you to push back a bit. I mean, I kinda figured they'd try to save money, but didn't realize it's actually part of their standard training. Makes sense now why my cousin kept insisting on countering their first offer after his accident. Curious if anyone else has heard about this or has other insights on dealing with insurance people.


3 replies

mariosniper321
18 posts

Yeah, I had a similar experience when my wife got rear-ended last year. Their first offer was honestly laughable... we pushed back politely but firmly, and they ended up raising it quite a bit. Seems like it's just part of the game.


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susanpainter
23 posts

"Seems like it's just part of the game."

Yeah, unfortunately that's pretty common. I've seen it from both sides, and honestly, adjusters usually have some wiggle room built into their initial offers. Did you end up needing to provide extra documentation or was just pushing back enough?


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paulcrafter
19 posts

Haha yep, adjusters definitely have some padding built in - I speak from experience. Most of us aren't monsters, just folks stuck between company guidelines and customers who (rightfully) want fair treatment. Usually a bit of polite pushback or a well-timed sigh can do wonders... Glad you stood your ground, sounds like you handled it just fine.


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